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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,239 Reviews

1,239 Reviews of Bill Jacobs BMW - Service Center

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April 03, 2025

Alex Flinn always has been our service advisor. Throughout the years, he has created the ultimate BMW service experience. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 02, 2025

I rate 5 stars for Alex Flinn on the level of service he provided. Bill Jacobs BMW has been a staple of what BMW service should be. Always a positive experience. Keep up the great work. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 01, 2025

Cost of oil service is very good. My service guy explained repairs very well and helped with the pricing. Very happy as a customer. More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 26, 2025

Alex Flinn is amazing. I always feel that Alex is trying to help you and gives you good advice on how to maintain your car. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 25, 2025

High praises for Bill Jacobs service. Always, easy to check out at the cashier and Alex Flinn makes sure to have your car pulled up for you. This is the number one Dealership. More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 24, 2025

Easy drop off and pickup for service. Alex Flinn makes it so easy, and I don’t have to waste anytime bringing my car for service. Highly recommend. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 21, 2025

After many visits here at BilL Jacobs BMW, I can honestly say there is no better dealership. Service is great. Kudos to Alex Flinn. My friends and family will be buying cars here. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 20, 2025

My Service person Alex Flinn provided high quality service. He makes the whole experience pleasurable. More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 19, 2025

I recently purchased an X5. I’ve been so happy with the purchase. Had an incident with one of the tires and brought it in for service. The service rep Alex was prompt and found More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 18, 2025

We had an overall good service at Bill Jacobs. Our car was in need of service and Alex Flinn was incredible to work with. The dealership is massive and both sales and service departments were help More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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