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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,194 Reviews

1,194 Reviews of Bill Jacobs BMW - Service Center

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November 30, 2024

My service advisor Donnie was wonderfully pleasant to work with. He was professional and courteous and made my visit enjoyable. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Donnie
November 30, 2024

Great experience with Donnie in the service department. He's knowledgeable, great to work with and listens to your concerns. I'll definitely be coming back. More

by Glen
Recommend Dealer
Yes
Employees Worked With
Donnie
November 30, 2024

Whenever my vehicle needs service, I trust my service advisor Donnie that my vehicle will be well taken care of. More

by Beth
Recommend Dealer
Yes
Employees Worked With
Donnie
November 30, 2024

Donnie was an excellent advisor. Service was great. Vehicle was done the same day. Vehicle was washed and ready to be picked up on time. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Donnie
November 30, 2024

Thank you Mike A for a quick and efficient service visit. Your attention to detail is refreshing. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
November 30, 2024

I came in and met with Jeff. He was quick and efficient. My car had a couple of issues and Jeff definitely went above and beyond to take care of it for me. I am very thankful and More

by Sherida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 29, 2024

I really owe it to Alex Flinn. He made sure that my car was inspected and did any warranty repairs before it had expired. Saved me a lot of money. Top notch! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 29, 2024

Excellent service as always. Jacob Murrar always meets me in the drive and takes care of all my service needs in a timely fashion. More

by laura jaicomo
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 29, 2024

I love the atmosphere at Bill Jacobs Bmw as soon as I arrive. I am greeted by my advisor Jacob Murrar Who is very knowledgeable and appreciates my concerns More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 29, 2024

Great customer service by Donnie. The staff and everyone was extremely helpful from the beginning. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Donnie
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