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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,298 Reviews
Call Service Center (630) 718-2860

1,298 Reviews of Bill Jacobs BMW - Service Center

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November 16, 2024

Donnie was very helpful and made the service process easy. Got my car fixed in time and service was excellent. More

by Yen
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

My service advisor Donnie was great to work with. He's always available to answer my questions and is straightforward. More

by amanda
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

My service advisor Donnie is great. He was efficient and provided a timely and accurate service. More

by Max
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello Max, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

My service first with Donnie was very good. Car was serviced and finished on time. More

by Jin
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello Jin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Alex Flinn makes it very easy. He knows which services are needed and answers any questions that you may have. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Jerry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Jerry, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Alex Flinn was an excellent service advisor. He always made sure that our vehicle was properly maintained. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Bruce, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

Donnie did an amazing job with my experience as he put my time on the fore front. Keep up the great work Donnie More

by Joey
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Joey, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs BMW responded

Thank you Joey for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

Wonderful dealership that always takes the best care of their customers. They go above and beyond to help in the service department. Thanks Donnie!!! More

by Anita
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Anita, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

Donnie was amazing. My service visit was quick and easy like always. Thanks again for the great service. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Tim, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Great place, quick service. My service rep Donnie was great very professional and knowledgeable. Thank you More

by Anita
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 14, 2024 -

Bill Jacobs BMW responded

Hi Anita, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

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