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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,190 Reviews

1,190 Reviews of Bill Jacobs BMW - Service Center

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December 19, 2024

Thank Jeff for everything! Your communication skills were really appreciated, and we will definitely be back! More

by jpkopp54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
December 17, 2024

Alex Flinn took really good care of me while I waited at the dealership. My car was finished in less than an hour. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 16, 2024

My family and I always have a great service experience with Alex. We have been customers of Bill Jacobs for over 10 years now. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 12, 2024

Dan and Alex were so helpful in finding the problem. They both provided great explanation into why my brakes were squealing. Love BMW, but hate the brake noise. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 10, 2024

I really wanted to mention how great Alex was when I brought my vehicle into service. He went above and beyond to give that personal service experience. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 09, 2024

Alex Flinn is a terrific service writer. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 05, 2024

Fast service and very reliable as always. Very friendly and their service is as good as any other dealership. More

by bigjake4304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
December 05, 2024

Alex always makes sure to have my vehicle in top condition. He plans out your maintenance schedule and updates you on what is coming up next. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 04, 2024

Fantastic to do business with. Purchased a 3-series a little over a year ago and have been very happy. Alex Flinn over in service has been my contact since then. Wonderful experien More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 03, 2024

I always feel welcomed and greeted with a smile. Alex Flinn creates a wonderful service experience. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn