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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,190 Reviews

1,190 Reviews of Bill Jacobs BMW - Service Center

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December 24, 2024

Excellent, friendly and professional service by Donnie. Donnie is a very knowledgeable and friendly advisor. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

Great experience from the time pulling in until departing. The service consultant Donnie was friendly and attentive. Would highly recommend this dealership. More

by Jodi
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

My service visit with Donnie was great. The lounge and the tech video were nice perks also. More

by Kris
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

Extremely professional, knowledgeable and courteous. Excellent customer service from my service advisor Donnie on our visit. More

by Maya
Recommend Dealer
Yes
Employees Worked With
Donnie
December 22, 2024

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as alway. Thank you. More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 22, 2024

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. His patience is key on explaining any issues More

by Abdelmansour89
Recommend Dealer
Yes
Employees Worked With
Abed Mansour
December 22, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great no matter h More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Moe khatib
December 22, 2024

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7, please More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 22, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 19, 2024

I have been working with Alex over the years. He understands what his customers expectations are. I always have a positive experience when being my car in for service. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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