Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,239 Reviews

1,239 Reviews of Bill Jacobs BMW - Service Center

Sort by
May 15, 2025

I’m on my 3rd purchase from Bill Jacobs BMW. Alex Flinn is my guy. Service is so important to my car purchase and Alex does a great job. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 14, 2025

Servicing of my auto was done correctly and quickly. Jeff the Service Advisor made the process simple and kept me informed of the repair status. Best dealer experience I’ve had to date. More

by morepins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
May 13, 2025

Alex has really good communication with his customers. I always know what is going on with my vehicle. Love the service. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 12, 2025

Alex always makes sure my car is washed and vacuum after service. I never have any issues, and can count on him for a reliable service. More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 08, 2025

Alex Flinn has always been a trusted service representative. The Bill Jacobs service staff also has done a great job. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 07, 2025

I’m giving Alex Flinn a 5 star rating. He is incredible to work with. Very knowledgeable and professional. More

by Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 06, 2025

My vehicle was at the dealership for diagnosis. Alex Flinn was thorough and explained the repairs very well. He also helped me out with the pricing which I was grateful for. Thank you for your help More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 05, 2025

I had to bring my 3-series right after purchasing from a different dealer. Dealt with Alex Flinn who genuinely took care of the issues. Alex did such a great job, I will be buying another car from Bill Jaco More

by davoc15360@exitings.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
May 01, 2025

I had an excellent experience with Alex Flinn from the service department. By far, the best dealership in the area. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 30, 2025

Alex is a big help when trying to find the right parts for my car. He gives me the best ideas for when I am taking my car to the track. I always trust his expert advise. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
1
...