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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,187 Reviews

1,187 Reviews of Bill Jacobs BMW - Service Center

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December 24, 2024

Excellent, friendly and professional service by Donnie. Donnie is a very knowledgeable and friendly advisor. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Donnie
December 22, 2024

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as alway. Thank you. More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 22, 2024

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. His patience is key on explaining any issues More

by Abdelmansour89
Recommend Dealer
Yes
Employees Worked With
Abed Mansour
December 22, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great no matter h More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Moe khatib
December 22, 2024

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7, please More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 22, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 19, 2024

I have been working with Alex over the years. He understands what his customers expectations are. I always have a positive experience when being my car in for service. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 19, 2024

Thank Jeff for everything! Your communication skills were really appreciated, and we will definitely be back! More

by jpkopp54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
December 17, 2024

Alex Flinn took really good care of me while I waited at the dealership. My car was finished in less than an hour. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 16, 2024

My family and I always have a great service experience with Alex. We have been customers of Bill Jacobs for over 10 years now. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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