Bill Jacobs BMW

I just purchased my third vehicle from Bill Jacobs BMW, and all sales have been through Bill Earnest. Bill goes above and beyond to make sure that you are completely satisfied with your purchase, taking c and all sales have been through Bill Earnest. Bill goes above and beyond to make sure that you are completely satisfied with your purchase, taking care of the smallest details. He took the time to find out exactly what I wanted in a vehicle and made sure he found the perfect fit. Most people dread car shopping - I can honestly say it's been nothing short of a pleasure dealing with Bill Jacobs BMW. From sales to service, I've never been disappointed in the 13 years I've been dealing with this dealership. I highly recommend them to anyone looking for quality vehicles and excellent customer service, and be sure to ask for Bill Earnest! More

Bill was great to work with. We explored several dealerships in IL and WI and by far Bill was the most accommodating and helpful. The experience was smooth, seamless and well organized. One of the dealerships in IL and WI and by far Bill was the most accommodating and helpful. The experience was smooth, seamless and well organized. One of the best car purchase experiences we have had! More

Excellant experience working with Art! Over 35 years in the business knows his stuff and he is an upfront, no pressure, no smoke and mirrors, and definately no BS. He is a straight shooter, answers all you the business knows his stuff and he is an upfront, no pressure, no smoke and mirrors, and definately no BS. He is a straight shooter, answers all your questions and super friendly and accompdating. I feel as though i didn't just buy a car but made a friend! More

Had a great experience with Bill Earnest with my CPO X3. With some salespeople you can tell they don't know the car well, but Bill he was extremely knowledgeable about BMWs as he has been selling them since With some salespeople you can tell they don't know the car well, but Bill he was extremely knowledgeable about BMWs as he has been selling them since the late 1990's. He was very helpful and honest about the pricing process. He was professional and I felt very happy driving off the lot. More

I would recommend Bill Jacobs to anyone looking to buy a car. The service I recieved was above and beyond any experience I have ever had buying a car. Bill Earnest who I worked with was very interested in car. The service I recieved was above and beyond any experience I have ever had buying a car. Bill Earnest who I worked with was very interested in getting me into the right vehicle as opposed to just getting me into a car and out of the way. We worked together for about 3 weeks to find the right fit. As I was purchasing a pre-owned vehicle, the search was a challenge. Once we found the right car, the dealership did everything they could to make sure the car was in the best position possible to exit thier lot. It was very nice to have this kind of service! More

Speaking with Bill about vehicle possibilities was a wonderful experience; he was very knowledgeable and personable, and put me completely at ease. Being a sales manager myself, I can honestly say I wi wonderful experience; he was very knowledgeable and personable, and put me completely at ease. Being a sales manager myself, I can honestly say I wish I had more sales professionals like Bill on my own work team... More

Dave in parts wanted to charge me twice for a E60 M5 battery. The battery would have cost me $400.00. He could not find records that I had already paid for the battery. Rude is to say the least. I battery. The battery would have cost me $400.00. He could not find records that I had already paid for the battery. Rude is to say the least. I will NEVER recommend this STEALER to anyone. More

Fantastic dealership, the best car buying experience I have ever had. Top notch personnel that deliver on their promises and provide customer service that is unrivaled. I had an issue with the first car have ever had. Top notch personnel that deliver on their promises and provide customer service that is unrivaled. I had an issue with the first car that I bought and they went above and beyond to handle the issue. As a result, instead of just buying myself a car, I bought my wife one as well. If your in the market for a bimmer, go see Kerry and Brian. More

Mr. Earnest was friendly, professional and knowledgeable. We were looking for a used 3 series BMW. He showed us his inventory we test drove one, excellent vehicle. We ultimately ended up buying from another We were looking for a used 3 series BMW. He showed us his inventory we test drove one, excellent vehicle. We ultimately ended up buying from another dealership based on price point. I would highly recommend Bill Earnest for anyone seriously contemplating purchasing a BMW. Kevin Illia More

Had a long period of looking at various dealerships for Fords , Hyundai , Nissan ,Toyota , Mazda and BMW car options , which was in the most part a painful experience , largely due to individual salesmens Fords , Hyundai , Nissan ,Toyota , Mazda and BMW car options , which was in the most part a painful experience , largely due to individual salesmens attitude of sell at all costs. . . The experience with Bill Earnest in particular at Bill Jacobs BMW and the Hyundai guys at Downers Grove did not fall into that category . it was fun and a pleasure working with Bill and he did find a car that would have been ideal for me , top end on price and a pre owned , but a good match . I had in the meantime bitten the bullet on buying a Hyundai Genesis Coupe , but will certainly call round to see Bill "next time around" In terms of fun cars to drive I would rank Mazda 1 ... BMW 2 and Hyundai 3 More