Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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BillJacobs , since 1996 as a customer, has done always their very best to accomodate with service, follow up, and follow through. You can challenge a best deal comparison with other offers from other deak their very best to accomodate with service, follow up, and follow through. You can challenge a best deal comparison with other offers from other deakwrships and they do listen and take action . Most recenty with Bill, Mark and service Manager Mike A. You can expect honest advice and a very straightforward courteous and respectful approach. Also their inventory is robust or they eill attain your desired option list. It is one thing to be pleased about one purchase and another to just know I can find my next car at Bill Jacobs . Great customer service from the sale all the way through to service. Beginning to end . My book they are number one . Thank you . 5 star throughout. More
VERY PROFESSIONAL IMPRESSIVE SERVICE OF MR.JOSHUA,THE SALESPERSON.HE WAS VERY PROFESSIONAL FROM BEGINNING TILL THE END .HE WAS PRECISE AND VERY EFFICIENT WITHOUT BEING IMPRESSIVE SERVICE OF MR.JOSHUA,THE SALESPERSON.HE WAS VERY PROFESSIONAL FROM BEGINNING TILL THE END .HE WAS PRECISE AND VERY EFFICIENT WITHOUT BEING EAGER TO SELL SOMETHING. More
Bill Earnest, the salesman, did a fantastic job of attending to our request which were many with this custom over the phone purchase. Whenever there appeared to be a snag he jumped right in and made t attending to our request which were many with this custom over the phone purchase. Whenever there appeared to be a snag he jumped right in and made things right. He even communicated with me over a Holiday when I reached out to him with questions. More
Our experience with Bill Jacobs BMW has been fantastic. Joshua Schneider and Rob Trax knowledge of the product and customer service makes us feel secure in our purchases. Thank you for another great experi Joshua Schneider and Rob Trax knowledge of the product and customer service makes us feel secure in our purchases. Thank you for another great experience at Bill Jacobs BMW. More
Best dealership experience I've ever had I was in the market to lease a new 3 series and this was my first time dealing with the guys at Bill Jacobs. As someone who dreads the car buying proc I was in the market to lease a new 3 series and this was my first time dealing with the guys at Bill Jacobs. As someone who dreads the car buying process, this experience was a breath of fresh air. I had the pleasure of working with Khalil. He took the time to understand my needs and found the perfect car that met them. Not to mention, at an excellent price. At no point did I feel like I was being pressured to buy. If you're in the market for a BMW you owe it to yourself to check these guys out. More
Bill Earnest did a great job helping us select our new vehicle! He was patient and helped us consider multiple options, ultimately narrowing down to the right choice for us. vehicle! He was patient and helped us consider multiple options, ultimately narrowing down to the right choice for us. More
First experienced the Bill Jacobs team when my second hand wagon needed some service work. They were happy to hold the car while I was traveling in Europe and even offered a courtesy vehicle if needed - hand wagon needed some service work. They were happy to hold the car while I was traveling in Europe and even offered a courtesy vehicle if needed - outstanding. So when I came shopping for a new car I knew they would be on my shortlist. They didn’t disappoint - attentive and respectful of my (limited) time, willing to do a deal to get things done and professional at all times. The X7 is my 14th cat from various cities around the world but I’d rate this team as the best I’ve experienced. Thanks Khalil and co. More
I went to Bill Jacobs to buy a used BMW and Omer was awesome. He was extremely friendly and showed me several things on the car that I didn’t know when we went on the test drive. Fast forward a few week awesome. He was extremely friendly and showed me several things on the car that I didn’t know when we went on the test drive. Fast forward a few weeks after I bought the car... Omer is still highly engaged and helps out when I have questions or any issues. He follows up with me as well to make sure I’m being taken care of! Needless to say, when I’m in the market for another car, Omer will be my first stop! More
Both gentlemen were very professional and efficient. Entire staff welcoming and helpful. This was the 7th BMW over the last 20 years, so no sales tactics needed and we never felt pressured. Excellent fo Entire staff welcoming and helpful. This was the 7th BMW over the last 20 years, so no sales tactics needed and we never felt pressured. Excellent follow up on the progress of the sale and afterwards. Excellent experience. More
















