Bill Jacobs BMW

Used car purchase from David Reynoso Dave Reynoso, Did a great job. Was not pushy in any way. Let me ask my question and if he did not know the answer he said i do not know but i will fin Dave Reynoso, Did a great job. Was not pushy in any way. Let me ask my question and if he did not know the answer he said i do not know but i will find out for you. Which was great. He also kept me updated on the status of the car as it was going through its inspection. More

Russ Millard was great. Very good buying experience. I had an accident with a very old BMW and decided to buy a newer car. I drove in on a Saturday. A sales manager took a few minutes to talk to me eve I had an accident with a very old BMW and decided to buy a newer car. I drove in on a Saturday. A sales manager took a few minutes to talk to me even though the showroom was busy. He quickly set me up with Russ Millard who had another appointment in ten minutes. That was all I wanted on this first visit. I told Russ my situation and what I was after. We agreed to meet on Monday. The sales manager actually emailed me the next day (a Sunday) to make sure everything was good. Monday morning Russ emailed several cars to consider and we met around noon. The cars were lined up and ready to drive. Russ gave me honest opinions on the cars and answered my questions without hype. Of course, there is paperwork when you buy a car and the entire staff made that as hassle free as possible. Russ then spent a lot of time showing me the features of the 530i (more than I will ever use...nice car) and connecting my phone to bluetooth. He made absolutely sure that I could contact him anytime if I had any questions. I was happy with the price and very happy with the financing. More

Russ & Team were great to work with as I took my first step in becoming a First time BMW owner. Thank You for a great experience and working with me through the purchase! step in becoming a First time BMW owner. Thank You for a great experience and working with me through the purchase! More

Certified Pre-Owned X5 David Reynoso - Client Advisor at Bill Jacobs BMW was very courteous and I enjoyed working with him as I was trying to finalize the year of the vehicl David Reynoso - Client Advisor at Bill Jacobs BMW was very courteous and I enjoyed working with him as I was trying to finalize the year of the vehicle, I wanted to buy! My college kids were inspired by his customer service skills - keep up the good work, David. I did explore a couple of other vehicles in other dealerships and must say Bill Jacobs BMW team was professional in their approach and accommodating. As a buyer, you are always trying to look for deals and how you can save and I experienced at Bill Jacobs dealership of being able to present pricing, which was compelling With BMW offering a 0.9% APR for CPO vehicles for 5 years is like giving buyer leverage to take advantage of the offer and 90 day no payment is definitely a great opportunity. I must add that I felt welcome at Bill Jacobs - from the time I took a test drive of the X5 until I purchased the vehicle and definitely recommend the dealer - if you are looking for a BMW to buy or lease. Cheers! More

The dealership as well as my salesperson, Bill Earnest, was a real pleasure to deal with. Bill explained all the differences between the two types of models I was interested in and made the whole process was a real pleasure to deal with. Bill explained all the differences between the two types of models I was interested in and made the whole process much easier for me. All the paperwork that follows the purchase is usually long and cumbersome. However, Bill was respectful of my time and had a lot of the work done before I came in to pick up the car. I definitely would recommend Bill and Bill Jacobs to a friend in the future. More

Bill Earnest and team continue to ROCK Bill Earnest has been my friend and salesman at Bill Jacobs BMW since 1999. I've done 5 deals with him over this time, and each one has been what an Bill Earnest has been my friend and salesman at Bill Jacobs BMW since 1999. I've done 5 deals with him over this time, and each one has been what an ideal experience at a car dealership should be: HIGHLY professional, NO pressure, OPEN BOOK conversations with zero bullcrap. Bill understands the difference between an enthusiast who knows the brand as well as they do, and he knows when you're browsing/admiring versus ready to buy. It is always a pleasure to talk with him - about cars or anything else - and he truly cares about the people with whom he interacts. He is clearly well-respected in the industry and at his home shop, but he is incredibly humble, gracious, and grounded. After bugging Bill for months and months on various potential deals (test drives, conversations, more test drives, dramatic shifts in vehicles, etc.) - he continued to show incredible patience while sharing every bit of information he could - again, all with no pressure - just in the interest of making sure our needs were met. Finally, at the last minute, we slapped together an amazing deal on a 2020 M550i where everyone I worked with at the dealership went out of their way to make it happen in short order. I couldn't be happier, and I think the feeling is mutual. They love to see their customers happy. Bill, here is to another 22 years of friendship with a few BMWs between now and then! I'd like to give a special shout-out to general manager Mike Alder who partnered with Bill and made sure I had all of the information I needed, ad nauseam. He always showed the greatest of professionalism and never pretended to hide a thing. Additionally, he walked me through the intricacies of the unique Illinois lease-tax calculation when my own was a few dollars off. Highly, highly recommended. More

Josh was a pleasure to work with and was very knowledgable about the process and the vehicles I was interested in. I would highly recommend Bill Jacobs and their staff. knowledgable about the process and the vehicles I was interested in. I would highly recommend Bill Jacobs and their staff. More

Bill Earnest was an outstanding sales person Bill was extremely professional and courteous. I liked how he was there with you to give you all the information you needed but gave you the space y Bill was extremely professional and courteous. I liked how he was there with you to give you all the information you needed but gave you the space you need. Bill is not the typical car salesman - he's more like a concierge who's there to help you and follows up to make sure you have the info you need to make your decision. I enjoyed working with Bill in recently purchasing an auto (my first BMW) and I would not hesitate to follow up with Bill for my next car. More

Bill Earnest (Sales) - wonderful man. Best car buying experience. We not only found a car we love, but we had fun during the process. Brian K. you are amazing! We had a great time, which is how car buyin experience. We not only found a car we love, but we had fun during the process. Brian K. you are amazing! We had a great time, which is how car buying should be. Thanks again! More

A Tutorial in Buying a Car Bill Earnest must have written the book on how to treat a customer, because there was not one single shortfall in the way we were treated in the lease Bill Earnest must have written the book on how to treat a customer, because there was not one single shortfall in the way we were treated in the lease of our new X4M40i. He made everything so pleasant and simple. We will definitely return to this dealership first the next time we buy a car. All our questions were answered fully. We originally made contact on line, and the vehicle we had agreed to purchase/lease was ready and waiting for us when we arrived at the dealership, and there were no surprises. It was the best experience we have had buying a luxury car in twenty years. Thank you Bill Earnest, for renewing our faith in the process! More