Bill Jacobs BMW

Mo was extremely helpful, knowledgeable, and patient with my needs. I'm beyond excited about my new vehicle and look foreward to being a return customer. my needs. I'm beyond excited about my new vehicle and look foreward to being a return customer. More

It has been a great experience so far with our new BMW purchase. From the moment we walked in the door Russ Millard has gone out of his way to listen,educate and provide exceptional customer service. He purchase. From the moment we walked in the door Russ Millard has gone out of his way to listen,educate and provide exceptional customer service. He has been extremely responsive and helpful with after delivery questions and it's extremely reassuring to know he is so available. Nic Cortellini was extremely helpful when I spent quality time at the ENCORE orientation today. He was very knowledgeable and patient as I navigated through the myriad of options available on my new vehicle. He answered questions I didn't even know I had and went above and beyond with a few little things he noticed during our session. Im truly looking forward to the ownership experience based on my interaction thus far with Bill Jacobs BMW. More

I have been getting cars from Bill Jacobs BMW since 2000. Mark Graffagna has been very good to work with. Sales and service have always been responsive and very good to work with. The only downside, as I h Mark Graffagna has been very good to work with. Sales and service have always been responsive and very good to work with. The only downside, as I have stated in the past and was true again last week as I picked up my new 430, the appointment to pick up a new car, sign the papers, etc always takes too long. Every single time. It should be pretty rote and rapid but always takes around 2 HOURS or more. Very frustrating and not in keeping with the rest of the service received. More

Phenomenal service! Harry our salesman did a phenomenal job helping me with all my questions. Overall everyone was very kind and professional. We're satisfied. job helping me with all my questions. Overall everyone was very kind and professional. We're satisfied. More

Bill Jacobs BMW and Mark Graffagna were very helpful in making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me ch making a decision of what car i decided on and made the process painless. He helped compare different vehicles I was thinking about and helped me choose the best car for my specific needs. I will continue going to this dealership. More

Overall great experience. Shout out to David R. from start to finish. Went through the process of custom ordering my first BMW. If you're looking for a place to shop comfortably without feeling pushed i start to finish. Went through the process of custom ordering my first BMW. If you're looking for a place to shop comfortably without feeling pushed into anything, Bill Jacobs is the way to go! More

Just purchased a second car from Omer Aslam at Bill Jacobs BMW. Passed my local dealers as I drove an hour each way to get there because Omer is literally the most professional car salesman I have ever Jacobs BMW. Passed my local dealers as I drove an hour each way to get there because Omer is literally the most professional car salesman I have ever met. No games and none of the typical nonsense. Refreshingly efficient and quick. Just like the first time, we settled on a great deal so quickly I was surprised. Will continue going back to Bill Jacobs and Omer Aslam for all our vehicles. More

The team at Bill Jacobs BMW did a really wonderful job helping me with my certified pre-owned purchase. They were attentive, responsive, and thoughtful. I'd certainly consider them for a future purchase, helping me with my certified pre-owned purchase. They were attentive, responsive, and thoughtful. I'd certainly consider them for a future purchase, and am happy to reccomend their sales team. More

Mohammed in sales & Dan in finance along with the Bill Jacobs staff made the process comfortable and enjoyable. The staff was very knowledgeable and attentive. Follow up and customer service was top notch Jacobs staff made the process comfortable and enjoyable. The staff was very knowledgeable and attentive. Follow up and customer service was top notch. More

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More