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Bill Jacobs BMW

Naperville, IL

5.0
3,608 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,608 reviews

October 14, 2020

Had a great experience with Bill Jacobs BMW. Working with Mark Graffangna was great. The dealership is the most professional I have worked with. Will definitely recommend Mark to anyone looking to purchas More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
October 13, 2020

Outstanding service buying a 2021 X5 45e, from start to finish. Everyone we worked with at the dealership from service (Jeff Hulsebus with our previous 335ix) to sales (Bill Earnest and Harry Giannos) was More

by mooretuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus, Bill Earnest, Harry Giannos
October 11, 2020

My search started online. Russ was extremely helpful in providing me with my options, explaining the differences between the pricing of the models I was interested in. After choosing my car, I was able to More

by Rob P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
October 10, 2020

Nice and easy experience working with Bill Jacobs. Working with Russ Millard was quick and easy. Will recommend to anyone I know looking to purchase a vehicle moving forward. More

by Jsheatingcooling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
October 09, 2020

Had a really great experience at Bill Jacobs BMW! David Reynoso and Terry were really fantastic. I would recommend working with David if you go to the dealership to get a car!! He was just so awesome to wo More

by Ang20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso; Terry Mancuso
October 09, 2020

The service I received at BIll Jacobs BMW was superb. Omer Aslam went above and beyond to help find exactly what I was looking for. I was very impressed by the knowledge, professionalism, and attentive More

by Axeloarellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omer Aslam
October 09, 2020

Purchasing a BMW from Bill Jacobs was a rewarding experience. The sales and finance personnel were friendly and professional. Everyone worked as a team to make the sale seamless. More

by dhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ernest & Aldijana Hodzic
October 07, 2020

Great experience from top to bottom. This dealership has it all. Sales, service and after the sale follow up. I will definitely use them again! More

by spyderman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
October 06, 2020

Harry made an out-of-state purchase super easy. The vehicle was presented in a no BS fashion and I was able to make an informed choice based on the information that was given to me. Couldn't have asked More

by sh0ckc0ref 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
October 06, 2020

Bill Jacobs BMW and their best salesman Bill Earnest have again outdone themselves with our 2021 X5. Bill Earnest has been putting me into awesome vehicles since I was 23 years old and now he has done the s More

by philboyd73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
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