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Bill Jacobs BMW

Naperville, IL

5.0
3,608 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,608 reviews

November 28, 2020

I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d More

by rebeccawinkler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
November 28, 2020

Great salesperson, very welcoming and knowledgeable of vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly More

by Tkolberg1982
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Aldijana Hodzic
November 26, 2020

Even through COVID, we still had a pleasant experience shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it More

by jayaredoubleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 25, 2020

Thank you Bill E. for your superior assistance. My buying process was very smooth and efficient. I enjoyed it a lot. Dealership has nice ambience and everybody was very friendly and professional. Highly rec More

by gosiaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Nic Cortellini, Amir Hashemi
November 25, 2020

Russ did an excellent job of understanding what we wanted and provided us with all the info necessary to make the deal. We really appreciated the all weather floor mats that were included to sweeten the "dea More

by ahalter24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 25, 2020

Russ Millard was a pleasure to work with and made the entire process easy! I highly recommend Bill Jacobs BMW and Russ in particular, and I am thrilled with my vehicle purchase! More

by AmyD
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 24, 2020

Thank you Harry G for making everything smooth and easy buying experience. Service is excellent and i will definitely recommend this dealership. Thanks Again Harry G More

by ariel.barriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
November 24, 2020

Harry G and Mike M made the entire buying experience the best we've ever had. This is a really professional organization. Would highly recommend them to everyone shopping for a BMW More

by prosound4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike Alder
November 24, 2020

Thank you Mike A for the excellent service. Your knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. More

by Stella
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Mike A
November 23, 2020

Excellent team who explained the process of ordering my model easy. They are very knowledgeable, professional and courteous. Made my new car buying very easy More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
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