Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Outstanding service from the Mike Collins and the shop foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. More
Six weeks went by and I’m driving on an expired temporary plate number that was given at the time of purchasing the car. They too slow at bmw they work like a turtle plate number that was given at the time of purchasing the car. They too slow at bmw they work like a turtle More
Acquiring my 5th BMW over the past decade from Bill jacobs., i have to say the service level and the family atmosphere at the dealership played an equal part in my decision to continue purchasing BMW v jacobs., i have to say the service level and the family atmosphere at the dealership played an equal part in my decision to continue purchasing BMW vehicles. I can confidently say my next vehicles as i continue to replace my existing ones will be BMWs from Bill Jacobs. Their amazing sales (bill earnest) and service (alex finn) folks and their management (Rob) all make shopping and servicing with Bill Jacobs a well rounded pleasant experience. More
We had the fortunate opportunity to work with David Reynoso at Bill Jacobs and could not have been more pleased. David is a true professional, he is efficient, knowledgeable, and kind. Our interactions Reynoso at Bill Jacobs and could not have been more pleased. David is a true professional, he is efficient, knowledgeable, and kind. Our interactions with him remained cordial, low pressure, and he was tremendously conscientious about making the car purchasing experience streamlined and without any discord. It truly made getting a brand new X5 the highlight of the year beyond procuring a new car--but in the overall experience. This is our second BMW through Bill Jacobs and our previous sales associated was exceptional. David Reynoso, however, is a class act and will go to bat for clients, be mindful of their time, remain patient throughout the negotiation process, and will treat the transaction as an experience to remember. If you are considering a new BMW, I encourage all of you to seek him out. You will not regret it! More
I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the dealership would begin receiving their cars so I could test drive and providing me pricing incentive updates and options. After a test drive, I was ready to move forward in November and was prepared to order my vehicle. Harry once again reached out to me as they had received the color i wanted and he knew i wanted to see it before I ordered the car I built. I went to simply look at the color and drove home in my new car that evening as it was not only a beautiful color, but was an almost match to what I had built. Harry and Mike made the entire process so easy, no pricing games, were incredibly knowledgeable and helpful from the beginning to the close of the deal. Even afterwards Harry continues to reach out to ensure I am happy, if i need anything or have questions. This is the smoothest and best experience i have had in purchasing a vehicle. More
Great salesperson, very welcoming and knowledgeable of vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly vehicle and options. Salesperson had vehicle pulled up front and ready for my test drive when I arrived. The business manager I had was very friendly and knowledgeable. I recommend Bill Jacobs BMW for your new or used BMW. More
Even through COVID, we still had a pleasant experience shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it shopping and purchasing our new BMW. Thank you Russ Millard for the easy experience and keeping us updated regularly on the status of our car as it was being built and shipped. More
Thank you Bill E. for your superior assistance. My buying process was very smooth and efficient. I enjoyed it a lot. Dealership has nice ambience and everybody was very friendly and professional. Highly rec process was very smooth and efficient. I enjoyed it a lot. Dealership has nice ambience and everybody was very friendly and professional. Highly recommend Bill and the Dealership. More
Russ did an excellent job of understanding what we wanted and provided us with all the info necessary to make the deal. We really appreciated the all weather floor mats that were included to sweeten the "dea and provided us with all the info necessary to make the deal. We really appreciated the all weather floor mats that were included to sweeten the "deal". More















