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Bill Jacobs BMW

Naperville, IL

5.0
3,603 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,603 reviews

March 20, 2021

Bill Jacobs BMW in Naperville, is hands down the best dealership for servicing my 7 Series with outstanding professionalism, service & friendliness with an amazing staff that cannot be outdone. Thank y More

by fcastrojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
March 19, 2021

Mo was amazing. Super chill, no hard pushy sales. I will def buy from Bill Jacobs again. Great nice people. I was in and out in a few hours, way faster then other dealers i've been too. More

by Jon M.
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Mo
March 18, 2021

Mike Collins is so very good at what he does Taking care of the customer! Time and time again he has gone above and beyond! More

by mhyatt
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Recommend Dealer
Yes
Employees Worked With
Mike Collins
March 12, 2021

Excellent experience with no hassles in buying out née X3. Craig Bunton was attentive, patient and answered all of our questions. He was very helpful and informative throughout the process. More

by Bhattdm12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bunton
March 12, 2021

I came in to purchase a Infiniti M37 the staff were great the sales and finance manager answered all of my questions and concerns straight forward no run arounds. And my sales person ,Laura Lee was Awesome! More

by Jeff90
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Recommend Dealer
Yes
Employees Worked With
Laura lee
March 10, 2021

A few months before my current lease was up, my wife and I started searching for our next vehicle. We reached out to Russ to see what options were available. Russ took the time to listen to what we were loo More

by novackmi
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Dan Dolce (finance)
March 10, 2021

Great experience from start to finish, excellent customer service. I’m from California, and couldn’t find what I was looking for but Bill Jacobs did and I couldn’t thank them enough. Smooth process, they too More

by SAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill earnest
March 09, 2021

Bought an impeccable 2017 X3, and the service has been top notch! Kudos to the best salesperson, Lauralee Camp, and best sales manager, Terry Mancuso! More

by tchr1970
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauralee Camp, Terry Mancuso, Giovanna Montalvo
March 09, 2021

Just acquired another X2, we can fully recommend this dealership; particularly David Reynoso for his professionalism, respect and courtesy in ensuring an exceptional buying experience More

by rochechicago
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
David Reynoso
March 09, 2021

My wife and I had a terrific experience working with Josh on our new 2021 X5 purchase at Bill Jacobs. Upon finalizing the deal, AMIR made the finance portion the most efficient experience we ever had with a More

by jkuchcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
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