Bill Jacobs BMW

David Reynoso and everyone at Jacobs were great to work with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is ama with. I drove to Naperville from Greenwood to buy my new BMW 740 and everyone made it easy and took the time to explain things. The dealership is amazing and lots of inventory. I have bought several BMW's over the years and the BMW financing has the best rates and a great web site to view your account. Thank you the Jacobs team and the BMW car company! More

Josh Schneider and the Jacobs team was awesome to work with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend! with on purchase of my new BMW 750. All facets of the experience were positive and I would highly recommend! More

Purchased our first used car with Russ Millard, who's an excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted excellent sales person and extremely knowledgeable and helpful! He helped us find the best deal for an upgraded SUV for our growing family and wanted to make sure we were comfortable through every step of the process - which is tough considering he even took the car for a test drive at 6'9"! That's first-hand help if I've ever seen it. Aldijana Hodzic, our finance manager was extremely courteous and helped expedite things as we could only schedule a later appointment in the day. More

Purchased my first BMW here at Bill Jacobs in August 2020 and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill J and was assisted by Nick Pandola. Remained so satisfied with Nick's customer service, that decided to start shopping for my second BMW here at Bill Jacobs. And I took the right decision, Nick offered a perfect deal and great customer service on my second car, too. Thank you Nick. Thank you Bill Jacobs. More

My sales person Lauralee was easy to work with and knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking f knowledgeable about the vehicles I was interested in purchasing. She and sales manager Mark both took the time to discuss what I was really looking for in the car, and in the end I decided to purchase a car in stock, instead of ordering one from Munich. I never felt pressured, and they were both very honest and upfront with me during the purchase process. I am very pleased with my new M4, and look forward to enjoying it for years to come! More

Hussain is really good sales person I was happy to work with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers with him detailed guy didn't do good job inside dog hair all over please do clean car before deliver to customers More

Everyone one I dealt with as part of the purchase process was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW. was extremely knowledgeable, courteous and made the experience truly pleasurable. I will definintely do business again with Bill Jacobs BMW. More

Great follow up, and most importantly, great follow through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point. through. Delivered on promises, price and on time delivery. Communication from first conversations through key pass off, was on point. More

Thank you to Mike A for getting me in last minute when I had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day. had an emergency with my car , he was able to get me in and get me a car and had my car back to me the next day. More

Well, it has to be 5-stars since I did buy the car. Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the Everything lined up as expected. Found the car by searching all dealerships and BJ had exactly what I wanted. They mostly met my asking price for the trade-in Having come up more than I went down. Buying a certified pre-owned comes with some wear & tear, but they addressed all of my findings. The car couldn't be more perfect. David Reynoso, the Client Advisor, was very attentive to all my questions and concerns. I would recommend him to anyone looking for a BMW auto. More