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Bill Jacobs BMW

Naperville, IL

5.0
3,603 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,603 reviews

May 18, 2021

Th is is my third vehicle I have purchased from Khalil Guisse @ Bill Jacobs BMW. Khalil is an exemplary salesman, he listens to his customers and finds the car that is perfect for them. Khalil is very k More

by Tina C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
May 18, 2021

Excellent. I recently purchased my first BMW and had a great all around experience from Bill Jacobs BMW. I contacted more than a half dozen BMW dealers during my search for the car I wanted. I went to sev More

by gordybart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
May 17, 2021

Khalil Guisse was the client advisor that I worked with for my X5 purchase. He is an excellent client advisor to work with. He kept me up to date through the entire process and was transparent and honest w More

by Lal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
May 12, 2021

Lauralee Camp was excellent. She kept us informed all along the car delivery process. Staff was attentive and selection of cars was great. Very pleasant total experience. More

by terry.walker4658
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauralee Camp
May 12, 2021

Russ was very pleasant to work with and he made the buying process easy. Thank you for making the trip to Chicago worth it Russ! More

by Yourfreunds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
May 12, 2021

Mo and everyone at Bill Jacobs were a pleasure to deal with. Best car buying experience I have ever had... extremely happy with my experience and purchase. Joseph Harrod More

by Joseph Harrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
May 11, 2021

Russ and everyone at the dealership where excellent in their support in helping me surprise my wife with her new BMW. Thanks for everything and I look forward to worming with the Entire Bill Jacob’s fami More

by tjfroschauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard & Daniel Dolce
May 11, 2021

What a great experience! I order a M340 and Mark Graffagna did a great job in keeping me informed. Bill Earnest assisted at delivery. Five stars More

by proe999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
May 10, 2021

My experience was very smooth and easy. All of the staff were very friendly especially Russ. He made the whole process of buying a car very easy and took it very personally as if he’s buying a car for himse More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
May 10, 2021

Great experience with this dealer! Khalil Guissé was our salesperson and he was easy to work with and professional. Mike Alder negotiated the price and beat the pricing offered by a competitor even though t More

by aweist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse and Mike Alder
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