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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
466 Reviews

466 Reviews of Bill Hood Chevrolet - Service Center

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May 31, 2023

Everything was as promised: started on time, was finished faster than estimated, and included a car wash and vacuum that I hadn’t expected! My service call couldn’t have been better, and I look for More

by dickhastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Mark is customer focused and makes coming back a breeze. His customer service deserves recognition. More

by brandonbkelly08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Service was quick and efficient. Austin took very good care of my vehicle during oil change. More

by rdharris42
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
May 30, 2023

Gray service. Easy to schedule. Finished on time. Service department performed all items requested. I am very satisfied. More

by savoyrj
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

First time brining my car for service. Was quick and efficient. Always great customer service there. More

by alyssav1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

The staff was friendly, professional and efficient. I can't imagine getting better service. The sales rep Gregg Campbell who sold me the car in 2017 also stopped by to give me a friendly hello. More

by Randomjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Service is always done on time with no surprises. Staff is always friendly and courteous offering rides if needed and direction to waiting areas in the dealership. Highly recommend. More

by MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill C.
May 26, 2023

Very good and prompt service. Will highly recommend. Mark was very professional and helpful. I didn't have to wait long and my truck was completed. I received a loner truck wh More

by lelliott8982182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Austin is the very best service desk person you could have! Please give him a raise! More

by GORDON.BARTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 24, 2023

Quick and fast get people great service great customer service I will go back and I will recommend people there More

by EDGARDOCUBIAS830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.