Bill Hood Chevrolet - Service Center

Bill Hood Chevy service has redefined service back to what is used to be, the people working at the counter (service advisors/writers) actually have worked on cars before, they offer a great interface be what is used to be, the people working at the counter (service advisors/writers) actually have worked on cars before, they offer a great interface between the customer and the technicians actually working on the vehicles. They also have technicians that have actually been there more than a few days and no how to work on stuff beyond just plugging the computer in with a hope and a prayer. My recent issue was a bit difficult to find and required some old fashioned verification and thinking as the onboard electronics said everything was fine, but it wasn't. I continue to operate Chevrolet vehicles because I know I have a fighting chance to get problems resolved here. Every manufacturer on the planet is building junk these days for both the reasons of severely overdemanding Government regulations combined with the ever present bottom line. More

I usually go to Ross Downing for my maintenance on my vehicle because that’s where I bought my vehicle because when I bought my vehicle, Bill hood did not have the vehicle I wanted, but because I can get vehicle because that’s where I bought my vehicle because when I bought my vehicle, Bill hood did not have the vehicle I wanted, but because I can get an earlier maintenance appointment I went to Bill Hood and I will not go back to Ross Downing More

Great dealership fur purchasing and service. Friendly service and nice customer waiting area. Free coffee and shuttle service. Friendly service and nice customer waiting area. Free coffee and shuttle service. More

Since you offer a car wash you could do a better job dirt still visible on truck still visible on truck More

i had a nice experience with servicing my car at Bill Hood. Friendly staff that kept me informed of the status of my Trailblazer. Hood. Friendly staff that kept me informed of the status of my Trailblazer. More

Service was amazing! We travel from marrero just to have our vehicle serviced there!! Keep up great work! We travel from marrero just to have our vehicle serviced there!! Keep up great work! More

Absolutely wonderful! They worked with my husband and I and really went the extra l to show they cared with helping out with a loaner so we could get rid of our rental and They worked with my husband and I and really went the extra l to show they cared with helping out with a loaner so we could get rid of our rental and also helping with my husbands portion of the paperwork and bringing it to sign since he was down and out from a neck surgery. THANK YOU ALL! We are truly grateful and will always be recommending Gregory and this dealership :) More

The service department made it easy to schedule a visit. They took my vehicle on time and the work was completed in the time they estimated. I was able to wait in a comfortable room with complimentary coffe They took my vehicle on time and the work was completed in the time they estimated. I was able to wait in a comfortable room with complimentary coffee, TV and reading material. When my truck was ready it was nicely washed and check out was quick and easy. This is why I keep returning to Hood Chevrolet for service. More

This dealership stayed on top of the problems we had with the holding yard that would not release my custom ordered truck for weeks when it was only an hour away from the dealership. the holding yard that would not release my custom ordered truck for weeks when it was only an hour away from the dealership. More

The service department went above and beyond to help me with a warranty issue. I really appreciate them. with a warranty issue. I really appreciate them. More