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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
424 Reviews

424 Reviews of Bill Hood Chevrolet - Service Center

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August 18, 2023

Uses appointment schedule format and keeps to scheduled time. Very knowledgeable, professional, courteous. and efficient. Returns vehicle cleaned and serviced as requested and approved by owner. Have been More

by SWAB43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Knight-service
August 17, 2023

I bought a new car from here and it’s been there 2 times already and it’s still not fixed. I will not be recommending this dealership to anyone. More

by sandramagee3393
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Brown
August 16, 2023

Great service great assistance great quality of work . Easy in Easy out . Great communication .Star servicd More

by lizziecat
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Excellent customer service and communication! Advisor was thorough in his explanation of diagnosis and services. More

by EJYANCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, service advisor
August 16, 2023

MARK JOHNSTON WAS WONDERFUL. HE ALWAYS IS PROFESSIONAL, AND HAS MY CAR SERVICED AND READY FOR WHEN I NEED IT. HE GIVE EXCELLENT CARE TO HIS CUSTOMERS :) More

by suzanne.theriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK JOHNSTON
August 16, 2023

Austin is great! He is thorough, professional and considerate. I appreciate him always getting back with me promptly and always keeping me informed. More

by TIKEKERBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - 5 stars
August 16, 2023

Very satisfied took care of the problem in record time. Having the use of a loaner is very helpful and convenient. More

by stanley.bychurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in service
August 15, 2023

Waiting time to a minimum and my truck was brought back to me all cleaned up More

by cja32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

My appointment was for 10:30 & I brought my truck in at 8:00am. By 10am I had a call that my truck was ready for pickup. Get service More

by myronbourg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogers Serpas
August 13, 2023

Great service , experience personal, the availability of a loner vehicle is fantastic asset to help the working people. A great help More

by stanley.bychurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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