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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
424 Reviews

424 Reviews of Bill Hood Chevrolet - Service Center

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October 31, 2023

Great service and friendly staff! I will keep coming back. If I buy another suv in the future, it will be from Hood. More

by BECKY.BRYANT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 29, 2023

I have done this twice already. My service at Bill Hood Chev was great. Very courteous and professional service staff. However, this survey matter of doing this three times sure t More

by RJ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 24, 2023

Great service department, they do a good job, I really like the courtesy drop off vehicle. More

by PAT.GALLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
October 24, 2023

Everyone was professional and helpful in the whole process of not only servicing my vehicle but also arranging for transportation while my car was in. More

by sparkarrester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Larry in Service write-ups was helpful getting my friends car set up for me to take.
October 23, 2023

Kept me advised on the service and delivered as promised. Very helpful and very professional. More

by RICKYJLOWE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
October 22, 2023

Only recommend if you bought your car there. The people are great, but the costs are extremely high. Sometimes stuff is left undone, like the door panel replaced incorrectly. More

by potem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bill
October 19, 2023

Every time I go there for service they take care of me without ever running late. Truck comes back clean as well. More

by L.ERNSTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The time it takes to service a car is the longest be encountered. Even with appts the schedule is overbooked and technicians aren’t ready or available. Also don’t like tat you can’t drop in early when i More

by Tiffanyngraham29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Dufour
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

You couldn't ask for a better team to take care of all your needs!! More

by TODD VOISELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

We scheduled an appointment for a couple of things. The day of the appointment, I received a call saying they couldn't complete service and wanted the car for 3-4 days. They also did no research on our More

by kfink83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department horrible
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