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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
424 Reviews

424 Reviews of Bill Hood Chevrolet - Service Center

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December 03, 2023

Always the best service! Nicest people I’ve been met! Thank you for exceptional service! More

by DEBBIE.KING329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Very professional group, knowledgeable and gave a good idea of what was going to happened. I appreciated the car wash as well. More

by domcaronna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Nothing was wrong with my atenna till i put my car in your shop. Hmm More

by metman5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry in service
December 02, 2023

This dealership is great Brad Pitt is amazing both the sales department and the service department are excellent! More

by JESSES2589J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

The folks at Bill Hood are always thorough and professional. The service department takes the initiative to check on other things they notice during a routine service. When they inform me of their More

by christopher.s.bullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Campbell
November 30, 2023

What a breath of fresh air! I came to Bill Hood after several poor interactions with another dealership in the area. I explained my situation and Mark, in the service departme More

by M. Rabidoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the Service Dept.
November 30, 2023

Friendly, courteous, and very helpful. It was easy to set up the appointment and I didn’t have to wait long for the service to be completed. More

by danielmiller347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

I’m still having the same problems as I did before y’all replaced the radio/entertainment system. My rear differential is still making noise. The extended warranty would not allow it to be fixed. They state More

by JSWALTERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Harmon works his butt off only to have the service department drops the ball.
November 29, 2023

It was a challenging process but issues were resolved to my satisfaction thanks to Mark Dufour! More

by jstallworth02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Williams
November 29, 2023

Wonderful service and customer service! They were able to take my car and have it done within 24 hrs of dropping it off without an appt. More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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