Bill Hood Chevrolet - Service Center

Disappointed that our vehicle came in for a scheduled appoinment for a check engine light staying on. Vehicle was never looked at by day two. Service Advisor suggested at this point that "Most owners ren appoinment for a check engine light staying on. Vehicle was never looked at by day two. Service Advisor suggested at this point that "Most owners rent a car while waiting for service ." We were never told this prior to dropping off the vehicle. We picked up our vehicle and went to another shop; diagnosed and repaired within 1 day. Clearly they should tell Customers if they are overbooked or short staffed. More

The service department including Jessica during scheduling and confirming and Nancy my service representative was very professional and helpful. Thanks also to the technician who serviced my truck. scheduling and confirming and Nancy my service representative was very professional and helpful. Thanks also to the technician who serviced my truck. Great Job!!! More

Great service. Service representative was friendly and helpful. Would recommend as the quality of service is really good. Service representative was friendly and helpful. Would recommend as the quality of service is really good. More

Very quick and professional. They took care of me when I needed it the most. They took care of me when I needed it the most. More

Satisfied. The work was done as promised. Work seems to have been done right and timely. The work was done as promised. Work seems to have been done right and timely. More

When I bring my vehicles to Hood I know that they will do everything I need done in a timely fashion. I had a terrible experience at another service department ( across the street) so I am grateful for every everything I need done in a timely fashion. I had a terrible experience at another service department ( across the street) so I am grateful for everyone who smiles when I walk in to this dealership. More

fast service, the staff is very nice, very respectful waited on my oil change, had refreshments, courtesy of Hood dealership, not long of a wait at all ! waited on my oil change, had refreshments, courtesy of Hood dealership, not long of a wait at all ! More

The service that I received was excellent. My Service Person, Austin, told me what needed to be done and then had it done. Appoinment time was honored and I was able to wait for my vehicle. I My Service Person, Austin, told me what needed to be done and then had it done. Appoinment time was honored and I was able to wait for my vehicle. I couldn;t ask for better service. More

The employees are very respectful and are helpful. The service is outstanding. I will not take my truck anywhere else for service. I highly recommend Bill Hood Chevrolet for sales and service. The service is outstanding. I will not take my truck anywhere else for service. I highly recommend Bill Hood Chevrolet for sales and service. More

Thank you for your quick and reliable service and the friendliness of your employees. I trust Hood Chevrolet. friendliness of your employees. I trust Hood Chevrolet. More