Bill Hood Chevrolet - Service Center

I was overall satisfied. But this was an unexpected repair, and the business model is obviously built for maintenance appointments, and I can understand. However, I had a v But this was an unexpected repair, and the business model is obviously built for maintenance appointments, and I can understand. However, I had a vehicle that was disabled and still under warranty. I purchased the vehicle at that location as well as have it maintained there, and basically got put in back of the line because I didn't have an appt for an unexpected repair. I do think they did their best to get to it based on their workload and get it fixed. But I had no real diagnosis for a day and a half and had no vehicle to go to work in. Once they diagnosed the problem, they fixed it very quickly. More

Bill Hood is a Great dealership to deal with customers. We went to 3 different Chevy dealerships before we could get what we wanted instead of trying to settle for what they had. And they are still treatin We went to 3 different Chevy dealerships before we could get what we wanted instead of trying to settle for what they had. And they are still treating us with dignity and respect. I Thank them for that! More

Oil change completed as expected. Austyn is easy to work with. I appreciate the comfortable waiting area to get work done while service is completed. Austyn is easy to work with. I appreciate the comfortable waiting area to get work done while service is completed. More

Very helpful and quick with the service. Greatly appreciated advice of what was necessary and what could wait. Greatly appreciated advice of what was necessary and what could wait. More

It took some time to troubleshoot my issue, but once they replaced the O2 sensor the car has been running great. replaced the O2 sensor the car has been running great. More

Oil change and tire rotation was done. In and out in 50 minutes. Highly recommend, thanks!! In and out in 50 minutes. Highly recommend, thanks!! More

It was ok however the card machine didn’t work and no one went over the repairs with me nor did they wash my vehicle until after I paid so it took an additional 10-20min of my time after the fact. Overall I went over the repairs with me nor did they wash my vehicle until after I paid so it took an additional 10-20min of my time after the fact. Overall I am pleased with the job I guess the service people in the front could have been better. More

Polite and professional. Just had to return for proper tire inflation on a tow vehicle. Just had to return for proper tire inflation on a tow vehicle. More

Thank you for always giving the best customer service and very pleasant staff! Again, thank you! very pleasant staff! Again, thank you! More

Prompt friendly service. Always reliable. Pleasant environment for waiting. Highly recommend. Competitively priced. I appreciate the wash job. Always reliable. Pleasant environment for waiting. Highly recommend. Competitively priced. I appreciate the wash job. More