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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
453 Reviews

453 Reviews of Bill Hood Chevrolet - Service Center

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May 07, 2024

Please see other survey I just completed. The staff was fabulous. I do have a safety concern about vehicle we just purchased. The Crome on the dashboard reflects a thick silver shadow on the More

by p1stephens
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Pitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason- excellent, Rogers- excellent,
May 07, 2024

I had my recall repaired in less than an hour. Polite staff. Clean waiting area. More

by RBTAYLOR5905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr . Bill
May 04, 2024

Repairs were done in a timely manner, questions were answered clearly and worked cooperatively with insurance company to complete claim. Entire process was handled in a professional manner. More

by ROBERTINE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Mark Johnston
May 02, 2024

It was Bill in the service department that made this a pleasurable experience He kept us informed throughout the process More

by aaron87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
April 28, 2024

Came in for an oil change. The job was completed in a timely manner. The check out was quick with a friendly lady handling the transaction. More

by clsyancy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lady at checkout
April 27, 2024

I’ve used them twice and both times very pleased. Very informative and courteous, nice More

by hottrodder406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
April 24, 2024

Truck was ready a day early, service guys are super friendly, and Mr. Bill was on top of all of my questions! More

by Robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Carruthers
April 24, 2024

I have been waiting on a part or a tool for over 6 months. The dealership never knows what is going on and one person says it's in and another one says no it is not. They continuously put the blame More

by BAUMANNKELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry
April 24, 2024

They always have the car ready on time, always do what they say they are going to do. Very very pleased with the service. More

by breve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot his name--replaced Austyn B.
April 23, 2024

I show up without appointment they took my truck in and gone in 1 hour More

by DHOGAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dufour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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