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Bill Estes Ford

Brownsburg, IN

4.8
2,628 Reviews

450 E. Northfield Dr.

Brownsburg, IN

46112

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Showing 2,628 reviews

January 11, 2022

We have bought cars here for over 20 years. Mike Parham is such a pleasure to work with. No high pressure sales! They actually care about their customers. A true joy to visit here. And the hubby loves hi More

by ashes5696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Parham
January 09, 2022

They show us how to used the the opinion on the car and took the time to help us understand More

by jimmieschuster54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Darryl Humbracht, Hailey Leichentritt
January 09, 2022

I was in January 8,2022 brought a new Ford Edge. Mike Parham was my sale person. He is a great person to deal with. More

by dawn124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Darryl Humbracht
December 28, 2021

We worked with Mitch Dotson when we were looking for a used car. He was very pleasant to work with, very knowledgeable and no high pressure sales pitch. Mitch done everything he could to help us find a ca More

by Rangerboaterdave
Recommend Dealer
Yes
Employees Worked With
Mitchel Dotson
December 28, 2021

1 st I took my 2020 ford explorer for service on12/28/21 1 st I took my 2020 ford explorer for service on 12/28/21 for oil change and charging system message from dashboard. Daniel told me the it was going More

by Yeritza2481
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel
Dec 28, 2021 -

Yeritza2481 responded

I got to the dealership and speak with management which he was very nice ,i told him i was upset because i was supposed to take my car back tomorrow and that my day was basically waste. So they provide me with a nice car to drive back home and apologize for the inconvenience. Now I'm happy and very appreciative for the way management handled business.

December 23, 2021

Thank you for a painless process. It was great that the inventory was up to date we drove over from Fortville. JB and Chris were great to work with. More

by ant2bry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB (Jason B), Chris Dillon
Dec 23, 2021 -

ant2bry responded

Thank you for a painless process. It was great that the inventory was up to date we drove over from Fortville. JB and Chris were great to work with.

December 22, 2021

Great experience buying out Ford Escape. Michael Starnes is the sales person to seek out. I wasn’t sure the numbers were going to work but he came through. Great all around experience. More

by john.morgan03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Starnes
December 17, 2021

Matt and Mitchel were helpful and willing to stay passed closing on a Friday evening to get the job done. Best dealer experience we’ve had in a while. More

by Patknite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel Dotson, Matt Westenkirchner
November 29, 2021

Cheri Edens was prompt. Courteous, knowledgable and made the purchase easy. She walked all the way across the parking lot to ask if we needed any help looking at pick up trucks..was just looking..ended up More

by dcorrigan54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheri Edens, Steve Angle
November 29, 2021

Bought a 2021 Ford F150...decent selection...gave me an upfront appraisal for my vehicle...showed me my options in my price range. Salesperson Cheri Edens easy to work with.. not pushy More

by dcorrigan54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheri Edens
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