Bill Estes Ford
Brownsburg, IN
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Transaction was really easy. There were no hidden costs and no real haggling. Trade in offer was on the low end of fair but when we factored in the tax benefit of the trade in ve There were no hidden costs and no real haggling. Trade in offer was on the low end of fair but when we factored in the tax benefit of the trade in versus selling to Carmax is was still worth trading in. The only downside was during the signing of paperwork there was a lot of tech issues. The mobile site used to fill out paperwork was slow and errored out a few times and the e-signature software was broken and we had to use a mouse on someone’s computer to sign. As someone who has 30 years of experience in IT I know that their technology could be implemented better. More
Everyone I worked with or met at the dealership was extremely friendly and helpful! Zach especially took great care of making sure I was happy with my new Bronco Sport extremely friendly and helpful! Zach especially took great care of making sure I was happy with my new Bronco Sport More
Mason was friendly and answered questions without pausing to think of answer. It did take a long time from choosing auto to signing papers but would recommend dealership as they did give good deal on auto pu to think of answer. It did take a long time from choosing auto to signing papers but would recommend dealership as they did give good deal on auto purchased and found best lender for us at payment range to meet our needs! More
My salesman Joshua Mansbach was extremely helpful making sure I was set up with features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained thing sure I was set up with features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained things well and ran numbers to make sure I had the correct plan for me. More
We bought an Suv from you. Two days later we had a lifter ticking..it's been in the garage for almost 3 weeks. Good thing for the warranty. Two days later we had a lifter ticking..it's been in the garage for almost 3 weeks. Good thing for the warranty. More
I found a used convertible that they had taken in on trade, I talked to Trevor on the phone, he told me about the car, we set up an appointment that same day. Trevor gave me all the information he had o trade, I talked to Trevor on the phone, he told me about the car, we set up an appointment that same day. Trevor gave me all the information he had on the car, we drove it and decided to make a deal. It was one of the easiest deals I have ever made. They hadn't serviced the car yet, so we made it contingent on the results of the service. My main concerns were tires, brakes and no leaks. The car checked out fine and I took delivery after it was cleaned and detailed. My entire experience could not have been better! Thanks, Trevor, for all your help. If you're looking for a new or used car, just ask for Trevor and he will take good care of you! More








