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Bill Estes Ford
Brownsburg, IN
2,633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 26, 2019
Repeat business This is my second new car purchase at Bill Estes. I bought my wife a 2017 Ford Explorer and myself a 2018 F-150. We have several Ford dealerships near This is my second new car purchase at Bill Estes. I bought my wife a 2017 Ford Explorer and myself a 2018 F-150. We have several Ford dealerships near my home but I will always go back to Bill Estes. From the test drive through to the finance guy, I’ve been treated very well and with respect. More
by Sheepdog66
Employees Worked With
Brian Brickler, Dustin McAfee
January 26, 2019
Very helpful, knowledgeable, and expedited my shopping Excellent service. Helped me find vehicle that fit my interest, mileage, and price.. have dealt with Brian previously so made sure to ask for him Excellent service. Helped me find vehicle that fit my interest, mileage, and price.. have dealt with Brian previously so made sure to ask for him again. More
by Rbarnitt
Employees Worked With
Brian Brickler, Mike Balkas
January 26, 2019
Steve Angle and Matt Westenkirchner We were to meet with Haley but she was not available so Steve worked with us and was very professional and pulled the car up to the front door which w We were to meet with Haley but she was not available so Steve worked with us and was very professional and pulled the car up to the front door which was wonderful as my husband can't walk very far even using his walker. I will be the one driving the car and Steve answered my questions while I took the car out for a spin. Steve and Matt were wonderful to worked with and answered all our questions and were very professional. Everyone at the dealership was very friendly. I also appreciated that the Manager came out to thank us for our business. Mrs. Anita Allen More
by Anita75
Employees Worked With
Steve Angle, Hailey Leichentritt, and I apologize as I don't rememver the Manager's name., Matt Westenkirchner
January 23, 2019
Silverado One thing I’m upset with is. Had a 1 year warranty and needed it after 1 1/2 weeks. And where told we had no such thing in my name. So now I’m stuc One thing I’m upset with is. Had a 1 year warranty and needed it after 1 1/2 weeks. And where told we had no such thing in my name. So now I’m stuck with a $445.00 bill. Your service in purchasing the vehicle was great and will go back. But I will be careful on service agreement. More
by Wildmanklk
Employees Worked With
Brian Brickler
January 21, 2019
Great Made a quick deal and found our car quick 2nd vehicle I have purchased from Brian Brickler and Bill Estes Ford. Very satisfied. Making a deal and doing the paper work was Quick and easy. 2nd vehicle I have purchased from Brian Brickler and Bill Estes Ford. Very satisfied. Making a deal and doing the paper work was Quick and easy. More
by MGG
Employees Worked With
Brian Brickler, Mike Balkas
January 20, 2019
New Purchase Very happy with the deal we got on a new 2018 F-150, the guys were very nice with me and my entire family. Including are service dog. Very happy with the deal we got on a new 2018 F-150, the guys were very nice with me and my entire family. Including are service dog. More
by mark79
Employees Worked With
Michael Starnes
January 18, 2019
Very pleased with both of my purchases! I have recently purchased two vehicles from Bill Estes Ford and have had the pleasure of dealing with both Steve M and Mike S. I purchased my first ve I have recently purchased two vehicles from Bill Estes Ford and have had the pleasure of dealing with both Steve M and Mike S. I purchased my first vehicle directly from Steve and my experience was so well I returned for a second purchase a few months later as Mike and Steve teamed up to make sure I was taken care of. I drive a long distance (over 2 hours) and never had a moment wasted. They did everything in their power to make sure my accommodations were met for the special situation I was in. More
by Khenson93
Employees Worked With
Steve McCauley, Michael Starnes
January 11, 2019
Used truck nightmare Purchased used truck from Estes 14 months ago, approx 7 of those months its been at the service dept at Estes !! As a small business owner I depend g Purchased used truck from Estes 14 months ago, approx 7 of those months its been at the service dept at Estes !! As a small business owner I depend greatly on my trucks and this fiasco has cost us time, money and business !!! The service dept has allowed us a loaner truck for most of the time and we appreciate that, but we can’t use the loaner for our business to haul, pull trailers and equipment like we use our trucks for as the loaners are new 1/2 ton trucks not meant for what we do. This has required us to rent, double up and really hampered our business !! Would Estes management put up business loss for this amount of time ? I think not ! Bottom line I feel like I was lied to by sales about the truck and it’s condition, and shady sales tactics were used. Yesterday the truck was towed back to Estes as it broke down again 1 day after picking it up, and again I’m in a bind business wise with no truck or loaner. As for the extended warranty sales pushed on me stating it was required my my finance company which was a lie, it’s useless, hasn’t covered a dime of repair costs. Service cut me a break on the cost since they’ve had it as much or more than me, but I don’t feel like I should have to pay anything !!!!!!! If you can’t fix my truck then give me another truck of equal value and quit wasting my time and money. Estes Ford all this cost should be covered by you as I have already lost enough money on this circus act. More
by Sosmoose
Employees Worked With
Brian Weddle, Darryl Humbracht, Robert Saunders
January 11, 2019
Phenomenal Service Both Michael Starnes and Joel Stucker not only did an amazing job finding me exactly what I wanted… But their honesty and integrity demonstrated how Both Michael Starnes and Joel Stucker not only did an amazing job finding me exactly what I wanted… But their honesty and integrity demonstrated how much they truly care about their customers. They treated us like family, not just a number, and I highly recommend contacting them for a truly unique and positive experience. More
by Schultz
Employees Worked With
Joel Stucker, Michael Starnes
January 08, 2019
Great Experience Everyone at Estes Ford was great to work with. This was the 2nd vehicle in the past 2 years. I wouldn’t go anywhere else. Everyone at Estes Ford was great to work with. This was the 2nd vehicle in the past 2 years. I wouldn’t go anywhere else. More
by BAWiley0731
Employees Worked With
Greg Floyd, Michael Starnes, Chris Dillon, Matt Westenkirchner
