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Bill Estes Ford

Brownsburg, IN

4.8
2,633 Reviews

450 E. Northfield Dr.

Brownsburg, IN

46112

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Showing 2,633 reviews

March 04, 2019

More then I could of dreamed I want to say when I read reviews and it’s more then 3 stars I feel like it’s other employees doing the review. But I will tell you Mitchel Dobson is More

by Miamya36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchel Dotson
March 03, 2019

Professional and made to feel very welcome. The dealership understood my needs and worked very hard to earn my business. Mike and Greg were awesome to work with. I have recommended my daughter t More

by Upi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None , Mike Parham, Greg Floyd
March 02, 2019

2019 Mustang Bullitt Absolutely enjoyed the car buying experience at Bill Estes. My salesman was top notch and flexible. No pressure and had the exact model that I wanted. More

by HappyBullittOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Mike Balkas, Sean McNally
March 01, 2019

Positive words Great experience, good selection, courteous staff, would recommend. Will have truck serviced there. Never met Brian Brickler but really enjoyed Micha More

by Gibbs19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klayer (Brian Brickler was on vacation and we never met him., Brian Brickler, Matt Westenkirchner
February 28, 2019

Friendly and fast. I purchased 2018 Ford Escape. Chris Dillon was very friendly and other people too. I would buy my next car and recommend to others. Location is very e More

by Waheed Bhatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dillon
February 28, 2019

Bill Estes Number 1 Team The Bill Estes Team, Mike Parham, Sean McNally, Mike Balkas and Hailey Leichentritt took care of my needs from beginning to end. When visiting Bill Es More

by AFwarhammer06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Hailey Leichentritt, Mike Balkas, Sean McNally
February 26, 2019

New car purchase Sales guys are great working with you to get payment to meet your budget I would recommend this dealership to my friends and family . Great ! More

by Eckman24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brickler, Chris Elder, Mike Balkas
February 24, 2019

Estes earns it, not just a slogan My interactions with Bill Estes Ford has usually been with their service department with my non-Ford vehicles. They have always treated me right, and More

by sslobodian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Parham, Matt Westenkirchner
Feb 25, 2019 -

Bill Estes Ford responded

Thanks so much for your kind words and for giving our sales department a shot! We appreciate your business through the years

February 24, 2019

Highly recommend! I had a GREAT buying experience with Joel, Andy, and all of the Bill Estes Ford team! It was my first time buying my car on my own and it couldn’t hav More

by KelliAnn31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wernsman, Joel Stucker
Feb 25, 2019 -

Bill Estes Ford responded

Congrats on buying your first car! I'm so glad you had a positive experience and will come back and see us when it's time to trade it in!

February 22, 2019

misrepresentation/no discount Treated unfairly about cost of 2018 ford edge and would not negotiate the price (like was said they would) on appt arrival time 10am with Mike Parham. More

by not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Miller, Mike Parham, Steve Meegan, Stephanie Duncan, Steve Angle
Feb 25, 2019 -

Bill Estes Ford responded

Hello and thank you for taking the time to tell us about your experience. I'm sorry we were unable to help you with the trade in value of your Edge. We try to make every effort to present our customers with a fair and honest value for their cars. I will absolutely investigate your case and make sure that proper protocol was followed. Thank you for your time

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