
Bill Estes Ford
Brownsburg, IN
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Always Helpful We recently purchased a used vehicle here for our daughter and the experience was great, just as it has been in the past when we have bought here befo We recently purchased a used vehicle here for our daughter and the experience was great, just as it has been in the past when we have bought here before. The salesman was friendly, helpful, attentive and worked with us on getting the deal done. Would recommend this dealership! More
Never had a bad experience at Bill Estes Subject line says it all. No complaints at all! Caveat: no experience with major repairs here, only routine maintenance procedures like oil changes, Subject line says it all. No complaints at all! Caveat: no experience with major repairs here, only routine maintenance procedures like oil changes, tire changes and rotations, cooling system flush, etc. But I would expect that major maintenance here would be handled as professionally and competently as the minor things we have had done. More
Fast and good communication Had a follow up to replace an electronic component in my 2019 F150. Great customer service and communication and repair was completed on time. I wou Had a follow up to replace an electronic component in my 2019 F150. Great customer service and communication and repair was completed on time. I would recommend the service center at Bill Estes Ford. More
Very relaxing. Hardly any stress,made sure I was happy. I would recommend this dealership too many people they were very helpful. The atmosphere was great. Thank you all so much again.thanks Jason Abbott I would recommend this dealership too many people they were very helpful. The atmosphere was great. Thank you all so much again.thanks Jason Abbott More
Lack of concern I came in with two well explained issues with my transmission and was simply told they did not notice it. I was told it was how my car ran. I explaine I came in with two well explained issues with my transmission and was simply told they did not notice it. I was told it was how my car ran. I explained my mother had the same make, model and year with different transmission issues, but not at all the same as my own. I was again told they experienced nothing I explained. As every other day, the car did just as I explained that evening and each day since. More
Amazing Service! Mr. Abbot was very helpful and kind to us when we purchased our new Mustang! Overall a great salesman and he made everything very easy and smooth sail Mr. Abbot was very helpful and kind to us when we purchased our new Mustang! Overall a great salesman and he made everything very easy and smooth sailing. Would 100% recommend Bill Estes Ford and Jason Abbot to be your salesman! More
Excellent Nathan and Michael made the process of finding and buying a new vehicle quick and easy. They are very knowledgeable and friendly and made the entire e Nathan and Michael made the process of finding and buying a new vehicle quick and easy. They are very knowledgeable and friendly and made the entire experience fun. Bill Estes Ford is definitely the dealer to go to for your next vehicle. More
Refreshing Customer Experience! What a refreshing experience! After 10 years I decided to trade in my 2007 4X4. I researched vehicles for two months and visited three other dealershi What a refreshing experience! After 10 years I decided to trade in my 2007 4X4. I researched vehicles for two months and visited three other dealerships in the process...very disappointing customer service from all three. Then I walked into Bill Estes Ford. I had the intention to "look" at two SUV's (knowing the experience I had been through with the other dealerships, I was a little apprehensive to talk to anyone). I was immediately was greeted by Andrew Dubiel and he or immeadlity put my aperinsion to rest. He understood that I was looking and did not apply any pressure at all. As the process continued I noticed a great team atmosphere at Bill Estes Ford. Andrew's colleague Steve Angle imeadlity jumped in and answered all my questions when Andrew was called away. What a team atmosphere! The customer comes first at Bill Estes Ford is the distinct feeling I was experiencing. I bought a 2017 Ford Expedition Limited. The process was seamless, and very positive from start to finish. Joel Stucker was honest as my finance manager, guiding me through the finance options without pressures. I would like to thank Andrew, Steve, and Joel for providing AMAZING customer service in an age where it is hard to find....Bill Estes Ford...HIGHLY RECOMMENDED! More

Great dealership Michael Starnes and the rest crew at bill Estes ford took great care of me on the Purchase of my f350 they all went above and beyond to make sure ever Michael Starnes and the rest crew at bill Estes ford took great care of me on the Purchase of my f350 they all went above and beyond to make sure everything worked out with out a hitch will definitely be back in the future More
A++ Dealer Amazing service. Worked with "old Mike" today and was blown over by the personal, proffessional, and complete car buying experience. Great price, no Amazing service. Worked with "old Mike" today and was blown over by the personal, proffessional, and complete car buying experience. Great price, not pushy, helped me find what I wanted. More