
Bill Estes Ford
Brownsburg, IN
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Repair work Took my 2013 Escape in for a little work and they did a good job. I always appreciate that they offer shuttle service so I don't need to sit in the d Took my 2013 Escape in for a little work and they did a good job. I always appreciate that they offer shuttle service so I don't need to sit in the dealership for hours, however in this case they thought it might take longer than a day and offered me a loaner. I will continue to go to this dealership. More
Oil change After explaining that 3 years ago I made an appointment at 10. After 2 hours seeing people come and go I asked about my car. Service guy said they ha After explaining that 3 years ago I made an appointment at 10. After 2 hours seeing people come and go I asked about my car. Service guy said they haven’t even touch my car they are so busy. I said what’s the purpose of making an appointment then. So this time I was in and out in 35 minutes. More
I have been here several times and purchased a couple of vehicles also. Staff is courteous and professional and very helpful. I would recommend your dealership. vehicles also. Staff is courteous and professional and very helpful. I would recommend your dealership. More
Used car purchase We went in on sort of an emergency situation to purchase a low cost but "in good shape" used car for my daughter. As we had seen car of interest on th We went in on sort of an emergency situation to purchase a low cost but "in good shape" used car for my daughter. As we had seen car of interest on the Bill Estes site we had put a hold on it and we were able to get the purchase and financing done and drive out with the car within 3 hours. More
Our experience was wonderful. Steve really listened to what we wanted, showed us every truck on the lot! Spent hours with us trying to make up our minds and when we finally did got us out of there in an h what we wanted, showed us every truck on the lot! Spent hours with us trying to make up our minds and when we finally did got us out of there in an hour with our new f150! More
Always a pleasure working with the professionals at Bill Estes Ford. A special shout out to Casey Malkowski, who always goes the extra mile to make sure the customer is ultra satisfied. Estes Ford. A special shout out to Casey Malkowski, who always goes the extra mile to make sure the customer is ultra satisfied. More
First time in an "actual" car dealership!!! From start to finish Mr. Wright made this entire process a very smooth one. His follow through and follow up was customer focused and with much integr From start to finish Mr. Wright made this entire process a very smooth one. His follow through and follow up was customer focused and with much integrity. I will definitely recommend him and this dealership to anyone looking to get a new or used vehicle. More
I have always had a very positive experience at this dealership. Brian B. is the best sales professional I have interacted with. Would recommend to all. dealership. Brian B. is the best sales professional I have interacted with. Would recommend to all. More
Flexible Ali got our Flex in and out with no issues. He communicated the status and let me know when i could pick up the vehicle. Ali is always easy to talk to Ali got our Flex in and out with no issues. He communicated the status and let me know when i could pick up the vehicle. Ali is always easy to talk to and responsive when issues arise. More