
Bill Estes Ford
Brownsburg, IN
Filter Reviews by Keyword
By Type
Showing 2,633 reviews
new truck I had a good experience with everyone while we worked together to get the deal I needed to buy the 2019 ranger xlt I would refer Brian to anyone I k I had a good experience with everyone while we worked together to get the deal I needed to buy the 2019 ranger xlt I would refer Brian to anyone I know More
Always a positive experience We have never had anything but good experiences with Bill Estes Ford in the year we have used their shop. This dealership is our first choice for aut We have never had anything but good experiences with Bill Estes Ford in the year we have used their shop. This dealership is our first choice for automotive service. More
Routine service turned into a little bit more Dropped off our 2013 Explorer for routine service and a information light issue. Service rep Tyler Lee reached out to us not long after opening on Mon Dropped off our 2013 Explorer for routine service and a information light issue. Service rep Tyler Lee reached out to us not long after opening on Monday to ask a few questions and inform us that our vehicle should be completed by the end of the day. Before noon he had called back stating the a tech had looked at our vehicle and had a few items that needed to be addressed along with a recall. He then sent a link to my phone that I could review and choose what i wanted done along with a cash total for each item. True to his word , our vehicle was done by days end . We have been completely satisfied with Bill Estes Ford, from sales to service More
As always Jason got my truck in and out fast . It was a cold and snowy day and my truck windows had the snow removed and was warmed up and ready to go at time up pickup. cold and snowy day and my truck windows had the snow removed and was warmed up and ready to go at time up pickup. More
We purchased a pre owned 2017 Kia Niro from Bill Estes. Everything went well in terms of service, finance until we got our car three days after signing and their inspection procedure. The check engine ligh Everything went well in terms of service, finance until we got our car three days after signing and their inspection procedure. The check engine light was on when we picked up the car. The light was not there when we test drove it. Our sales consultant insisted that the car was like that when we bought it and asked us to send to Kia for service. The check engine light is an obviously light. I looked at the dash board in detailed and certainly it was not on when we test drove it. It must have been triggered during their inspection or something Not so happy! More
Mike was so helpful to us! He showed us exactly what we could afford and was so friendly and efficient! He took time with our family and was so kind with our daughter who was with us. could afford and was so friendly and efficient! He took time with our family and was so kind with our daughter who was with us. More
Easy to schedule, very nice people. Mechanic was knowledgeable. My ford was clean when it was turned over to me (they used seat covers and floor mats). I have no problem at all with this service de knowledgeable. My ford was clean when it was turned over to me (they used seat covers and floor mats). I have no problem at all with this service department.. More
Customer service excellent. Start to finish I felt comfortable. Which by the way was 4 hours and 16 minutes. 99.9 percent was attributable to the car salesman Andrew. I will definitely recommend your comfortable. Which by the way was 4 hours and 16 minutes. 99.9 percent was attributable to the car salesman Andrew. I will definitely recommend your dealership to to family and friends. More
Superb, Professional, supportive Our experience with the Bill Estes team was excellent, From the moment we walked into the showroom to the completion of the deal, everyone was kind, Our experience with the Bill Estes team was excellent, From the moment we walked into the showroom to the completion of the deal, everyone was kind, concerned, informative, and helpful. More
Painless Our theater is located in downtown Indianapolis so it's a bit of a trip to Brownsburg. I explained to my dealer rep Jason Downey that I was going to w Our theater is located in downtown Indianapolis so it's a bit of a trip to Brownsburg. I explained to my dealer rep Jason Downey that I was going to wait at the dealership for the service on our "Fringe on Wheels" transit van. They did a thorough job including wheel alignment in less then two hours. Thank you. More