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Bill Estes Ford
Brownsburg, IN
2,633 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,633 reviews
February 26, 2020
Oil Change, tire rotation, engine light on The tech was very knowledgeable and willing to help, although he did inform me that I had to take my car to a GM Authorized Dealership because of the The tech was very knowledgeable and willing to help, although he did inform me that I had to take my car to a GM Authorized Dealership because of the engine light staying on and the car still under warranty. I tried to get into the Lebanon dealership but was told no immediate openings although on- line there appeared to many openings. Not to mention, the tech on the phone was in too much of a hurry to deal with my questions. So decided even though I bought the car at Lebanon, I would call Brownsburg. Got right in, completely satisfied, tech even recommended the 96th st dealership for my problem and gave me a name of Mark to contact there. Their service was about and beyond great. More
by jspen1124
Employees Worked With
Tech from service was very courteous and extremely well informed. Don't know his name.
February 24, 2020
This is a great dealership. My family has already purchased 3 vehicles from them. The atmosphere is pretty chill, and they find ways to work with you. purchased 3 vehicles from them. The atmosphere is pretty chill, and they find ways to work with you. More
by jjmitterling
Employees Worked With
Joel Stucker, Mitchel Dotson
February 22, 2020
Steve was kind, easy going, not pushy and very informative! We haven't always had this kind of experience but we're pleased that we were treated so well this time! Thank you Steve! informative! We haven't always had this kind of experience but we're pleased that we were treated so well this time! Thank you Steve! More
by briola
Employees Worked With
Steve Angle
February 21, 2020
Really good people that work at Bill Estes Ford Brownsburg. Personable, accommodating, explain every step of the process in service. Sales rep when I bought my truck was excellent also! Brownsburg. Personable, accommodating, explain every step of the process in service. Sales rep when I bought my truck was excellent also! More
by matthan
Employees Worked With
Casey in service, Brian Brickler
February 20, 2020
Very sad that this dealer has lost all my respect....bought atleast 6 cars from there.....service was great til the new owners took over....will never come back again...we had an appointment. respect....bought atleast 6 cars from there.....service was great til the new owners took over....will never come back again...we had an appointment....my wife drove in to the service department and 3 service advisors were standing there doing nothing and because they were not working with her they ignored her....very very sad..... More
by Ericlaneracing
Employees Worked With
Jason Downey, Robert Saunders, Ali Ahmed
February 19, 2020
Mike has been very helpful in pursuing a vehicle. He event went inside and grabbed a measuring tape to take some measurements for me. Great personality and gentlemen! event went inside and grabbed a measuring tape to take some measurements for me. Great personality and gentlemen! More
by Baxtersemail
Employees Worked With
Michael Starnes
February 18, 2020
My sales-team of mike and Shawn were outstandingBrian My sales-team of mike and Shawn were outstanding Brian did a good job helping me out, and thanks to other for holding deal till today Thanks all My sales-team of mike and Shawn were outstanding Brian did a good job helping me out, and thanks to other for holding deal till today Thanks all More
by jdg791711
Employees Worked With
Brian Weddle, Mike Parham, Sean McNally
February 17, 2020
Ali, always takes care of my F-150 and has great follow up. Emails or calls me with updates and gave me loaner vehicle so that they had plenty of time to repair my truck. up. Emails or calls me with updates and gave me loaner vehicle so that they had plenty of time to repair my truck. More
by Curt C.
Employees Worked With
Ali Ahmed
February 17, 2020
Mitch and Joel were super helpful. We felt informed and that they both had our best interest in mind. We are happy we bought through Bill Estes Ford. Thank you so much! that they both had our best interest in mind. We are happy we bought through Bill Estes Ford. Thank you so much! More
by Stogsdilljess
Employees Worked With
Joel Stucker, Mitchel Dotson
February 17, 2020
Mitchel Dotson was very helpful in finding me a new car. Made the process of trading on my car very easy and smooth, highly recommend to anyone looking for a new vehicle! Made the process of trading on my car very easy and smooth, highly recommend to anyone looking for a new vehicle! More
by zollersm
Employees Worked With
Joel Stucker, Mitchel Dotson
