Bill Estes Ford
Brownsburg, IN
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We found a 2004 Ford Ranger on the dealership's web site, test drove it and purchased it. The plus side of the experience; professional staff, easy paperwork, they repaired a faulty window tint, removed a s test drove it and purchased it. The plus side of the experience; professional staff, easy paperwork, they repaired a faulty window tint, removed a sattelite radio, and applied Luxcare to the interior and exterior included in the purchase price. Since we live 45 min from the dealership(one way), they provided my husband with their shuttle service to bring him home from this return appointment. On the negative, it was a warm day, and the offer of a bottle of water would have been nice. The truck did not have floor mats, and when asked, Zac said none were available(did not offer to order them from Ford). We also asked about a front license plate bracket for the new truck,my husband is a retired Army Officer and has a decorative military plate on the front of his vehicle. Zac again told us none were available. We had to ask for the second key for the truck. We are pleased, so far with the vehicle, now to get our paperwork so that we may license it in the state of Indiana. More
I purchased a 2010 Expedition EL about a month ago. I have waited to post this review to see how the entire process (from purchase, to paperwork processing, to delivery) worked. The result is very posit have waited to post this review to see how the entire process (from purchase, to paperwork processing, to delivery) worked. The result is very positive. I found the staff very easy to work with and responsive. I had been a GM owner for over 20 years and now that everything is complete, I'm very pleased and highly recommend Bill Estes Ford. They made the buying process simple (I worked with Chris Elder) without the typical hassles that come with purchasing a vehicle. Preparation of the vehicle was excellent and it has been a pleaseure to drive. More
Chris was very thorough in explaining all the features of the 2011 Mustang. Car was delivered by him to our house which was a great help. Would definetly recommend the Bill Estes Ford dealership for future b the 2011 Mustang. Car was delivered by him to our house which was a great help. Would definetly recommend the Bill Estes Ford dealership for future business. Very friendly and courteous sales staff. More
It was a great experience working with Shane(Sales associate) and Greg(Business mgr). They listened to my needs and what was important to me . They took the time to explain all the benefits and safety associate) and Greg(Business mgr). They listened to my needs and what was important to me . They took the time to explain all the benefits and safety features of the car. I would highly recommend them . They made my decision easy ! More
Interacting with both the sales and financing departments were pleasant experiences. All of my questions were thoroughly addressed. Furthermore, I was told to contact both the sales and finance department were pleasant experiences. All of my questions were thoroughly addressed. Furthermore, I was told to contact both the sales and finance department with any future questions that I might have. I would definitely recommend purchasing a vehicle from this dealership. More
We have never purchased a Ford before and my spouse and I are in our 60's. We were on our way to a GMC dealer and thought we would stop by Bill Estes Ford to check out the Ford Edge. After being shown the are in our 60's. We were on our way to a GMC dealer and thought we would stop by Bill Estes Ford to check out the Ford Edge. After being shown the Ford Edge, we were shown the Ford Escape. We were able to compare this with the GMC Terrain. Two major things lead us to purchase our Ford Escape, from Bill Estes, were: One. The availability of the vehicles to purchase. Two. Sales representative, Darryl Humbracht. On the issue of #1, we were impressed with not only the availability but the quality of the product. Issue #2, our sales rep, Darryl Humbracht, completely outsold his competitors on the product. This includes other Ford salesmen at other Ford dealers in the area. Darryl explained everything to us in a very thorough and informative manner. He was very enthusastic and passionate about the product he was selling. He never once talked to us in a condescending manner or misled us on any information regardng the product. If he could not answer one of our questions, he brought us someone who could, or looked it up for us. Because of this experience, my spouse and I would not hesitate to highly recommend a friend or relative to purchase a car from Darryl Humbracht. Not only were Bill Estes's cars readily available, they were clean, delivered quickly and we were given help in receiving the best financing available. Overall this was a most positive experience that we have had in purchasing an automobile. More
I had been looking for a Crew Cab Ford Truck for quite some time. Having been to several dealerships I had gotten a pretty good idea what I needed and what I could afford. Darryl and the staff at Bill Est some time. Having been to several dealerships I had gotten a pretty good idea what I needed and what I could afford. Darryl and the staff at Bill Estes were patient and courteous with me (given the time I took to make my decision). Once I had made up my mind as to what I needed and wanted (they let me take the truck home to make sure it would fit into my garage), which was the deciding factor. I will tell anyone who asks me, or who I might know is looking for a vehicle that they should at least give Bill Estes Ford in Brownsburg a try. Since I have been purchased my truck, the staff has treated me like a long time friend and has made me feel that they liked doing business with me and hope to see me often for service or any other needs that I have. I will definitely do business with them again. I have not had any service or work done yet by them but I am sure their service department is just as freindly and capable as the rest of the staff. More
They beat Andy Mohr Ford's price on lease or purchase by $50.00-$80.00 per month, very friendly, and I have leased 2 cars before from them and have been well satisfied with price and service. all in all, i $50.00-$80.00 per month, very friendly, and I have leased 2 cars before from them and have been well satisfied with price and service. all in all, it was a pleasant experience to go to a dealer who did not "high pressure" me More
Jason and Greg are great to work with. I had a set payment that I needed to acheive and they worked very diligently to acheive my goal. They also worked very hard to make sure that I got the payoff t payment that I needed to acheive and they worked very diligently to acheive my goal. They also worked very hard to make sure that I got the payoff that I needed out of my trade-in and even managed to get more for my trade-in. All in all they busted their butts to make sure I got an excellent deal on the vehicle that I wanted. Great Job and thanks! More
Great experience from the time that I arrived Test drove car, purchased care and drove it home 3 hours. Great work!!!! All of my contact was via the internet until I arrived at the agreed time. Zac w car, purchased care and drove it home 3 hours. Great work!!!! All of my contact was via the internet until I arrived at the agreed time. Zac was available and had some cars for me picked out to look at. My wife like the way Bill Estes Ford treated us and it was a great experience. Linda says thanks. Thanks Zac More