Bill Estes Ford

Great Customer Service, friendly staff. My sales agent came in on his day off to make sure I got my vehicle delivered. This Ford dealership is very involved in this community by support local organizatio came in on his day off to make sure I got my vehicle delivered. This Ford dealership is very involved in this community by support local organizations and a strong supporter of the local police department. More

The staff at Bill Estes went out of their way to make me feel valued without the pressure to make a quick decision. I actually went to a different dealer the morning that I bought my new Fusion and loved t feel valued without the pressure to make a quick decision. I actually went to a different dealer the morning that I bought my new Fusion and loved the car, but returned to Bill Estes because I wanted to give them my business. I had a great experience and would recommend it to others! More

Everyone I met was extremely friendly throughout the process. Furthermore, there was no sense of competition between the salespeople and it was a very relaxed atmosphere--no high pressure sales. I orde process. Furthermore, there was no sense of competition between the salespeople and it was a very relaxed atmosphere--no high pressure sales. I ordered a vehicle and was contacted twice during the interim (perfect amount of contact without overdoing it). I highly recommend this dealership and Chris as a salesperson! More

We had a great experience at Bill Estes Ford. The staff was very professional, friendly and knowledgeable. We had communicated with the dealership via e-mail , and had already picked out the vehicle that w was very professional, friendly and knowledgeable. We had communicated with the dealership via e-mail , and had already picked out the vehicle that we were interested in from the on-line inventory prior to coming into the dealership. So,Zac had the vehicle at the door waiting for us when we arrived. After a test drive, we were hooked and the process to purchase the vehicle was smooth, straightforward and effortless. In about an hour, we drove home with our new car, and we are thrilled with it! We'd definitely recommend this dealership, and look forward to continuing our relationship through their service department. More

I thought that the price could have been lower after looking at the Kelly blue book listing. The sales reps were friendly. My overall experience was good and the customer service was great. I would tell looking at the Kelly blue book listing. The sales reps were friendly. My overall experience was good and the customer service was great. I would tell someone to go to this dealership. So that's it!!!! More

Very pleased with product and Bill Estes' working with us to stay within our budget. Salesmen (listed above) were professional, easy to work with, and not "pushy" as sometimes you find. Only downside, some to stay within our budget. Salesmen (listed above) were professional, easy to work with, and not "pushy" as sometimes you find. Only downside, someone is finance wanted us to sign up for a program to reduce number of loan payments. We feel program was not explained fully to us, in that we had to pay an extra finance charge two times a month to a third party source. Thankfully that third party was willing to let us opt out of the program, refunding our money in full, when we learned exactly what their role was (we thought we were simply paying our loan holder more frequently). Otherwise, experience was extremely positive. More

My wife called and explained what I wanted to do, I later went in and Darryl recognized the vehicle I was trading and came to me, knowing my name. When the paperwork was being prepared, Greg was able to give went in and Darryl recognized the vehicle I was trading and came to me, knowing my name. When the paperwork was being prepared, Greg was able to give me options that were very benificial to myself. Very friendly staff, no pressure, able to work out a deal in a short amount of time. I will purchase future vehicles from Bill Estes Ford. More

I was in the market for a new truck, unable to locate one I was in the market for a new truck, unable to locate one I liked in Indianapolis. I decided to take a drive to Brownsburg. At Bill Estes Ford I fo I was in the market for a new truck, unable to locate one I liked in Indianapolis. I decided to take a drive to Brownsburg. At Bill Estes Ford I found not only 1 with the features I wanted...But 2! I was greeted by Chris Elder, my Salesman, in a short time. He was very knowledgable about the features on the trucks, even made a few other suggestions on vehicles once he knew what my intentions were. We went for a drive, I made my decision to buy. The dealership was very clean and organized. I was very impressed. My whole buying experience from the walk around the lot to signing the papers on my new truck was great! I never felt pressured, Everyone I met and worked with was just great! I would recommend Bill Estes Ford to anyone in the market for a new or used car. More

We went in to drive a Ford Edge which I really hated. Our salesperson listened to what I wanted and suggested the Ford Escape. I was a little leery since I associated them with a small, economy SUV. My Our salesperson listened to what I wanted and suggested the Ford Escape. I was a little leery since I associated them with a small, economy SUV. My new Limited is awesome! And everyone was very helpful. More

We found Darryl to be a very friendly and knowledgeable person. He went over all details with us asking for any questions. He explained everything well. I would send others to your dealership when looking person. He went over all details with us asking for any questions. He explained everything well. I would send others to your dealership when looking for a vehicle. Everyone was very friendly and helpful. We are from out of town and will travel 60 miles for any service that is needed. Darryl informed us of the price and information about the vehicle we were interested in over the phone before we made a drive so we were very much satisfied with the way our visit was handled. More