
Bill Estes Ford
Brownsburg, IN
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This weekend my dad and I visited Bill Estes Ford to find a used car for my commute to college. A mere minute after we arrived we had an employee brave the frigid wind to help us as we examined the used cars a used car for my commute to college. A mere minute after we arrived we had an employee brave the frigid wind to help us as we examined the used cars. He even went so far as to bring the cars in for our inspection that we were looking at. After leaving for a short time we came back and the same employee helped direct us to Michael who was very helpful in the sales process of the vehicle we selected. He explained each step thoroughly and was very patient with our questions. As well, he worked with our expectations and limitations to help make the best deal possible. Overall, it was a very pleasant environment with very fair people. More
I have had a bad experience at Andy Mohr Ford. I came I have had a bad experience at Andy Mohr Ford. I came to Bill Estes Ford and it was a whole different atmosphere. From Shane in the sales team To I have had a bad experience at Andy Mohr Ford. I came to Bill Estes Ford and it was a whole different atmosphere. From Shane in the sales team To Gregg in the finance office. This difference will keep me coming back to Bill Estes Ford. They went there and above for me and my family. Thank you very much for making truck buying a great experience. More
the salesman chris was very helpful and friendly. im very happy with my new truck. just went to tulsa and back and loved everything about it. if i buy another truck in the future i will be back to billl este happy with my new truck. just went to tulsa and back and loved everything about it. if i buy another truck in the future i will be back to billl estes ford. the prices were fair and the customer service was excellent More
Shane worked with me on my purchase. He made the whole purchase experience easy from the first time I talked with him to signing the paper work. He was very friendly and informative. I checked the web s purchase experience easy from the first time I talked with him to signing the paper work. He was very friendly and informative. I checked the web site out for Bill Estes and then stopped in the dealership. He had the SUV detailed and ready for my inspection. He worked with me on pricing and financing. The whole experience was flawless! More
I have given Chris with Bill Estes Ford-Brownsburg a 5 out of 5 rating because he was extremely helpful! I was a first time car buyer and he walked me through every little detail. Even arranged to have out of 5 rating because he was extremely helpful! I was a first time car buyer and he walked me through every little detail. Even arranged to have some existing damages to my car repaired for dealership cost. I was very appreciative of the time and effort he put into the sale with me and even afterwards! More
I called and scheduled an appointment after looking on the web page. I mentioned the stock number of a truck I liked, when I pulled up to the dealership I seen the truck at the front door warming up for m the web page. I mentioned the stock number of a truck I liked, when I pulled up to the dealership I seen the truck at the front door warming up for my test drive. We agreeed on the price and Mike and Greg Floyd worked out all the detailes and I drove off in the truck. Here at RJE Business Interiors we practice the art of HUGGING the customer and I was HUGGED at Bill Estes Ford today and I thank you!! I have been in the service businees for 32 years and I enjoy being treated like valued customer. David Hicks More
Chris Elder was very helpful in listening to my needs & helping us choose a car that was a good fit. Both he and Greg Floyd helped make this important decision less intimidating by being so knowledgeable helping us choose a car that was a good fit. Both he and Greg Floyd helped make this important decision less intimidating by being so knowledgeable & personable. Our overall experience with Bill Estes Ford in Brownsburg has been very positive! More
The entire staff was courteous and helpful. The vehicle was ready when anticipated and they kept me informed of the progress of after market details. Thanks, Chris! Prior to this, I've never purchased anyt was ready when anticipated and they kept me informed of the progress of after market details. Thanks, Chris! Prior to this, I've never purchased anything other than GM. I am enjoying my new Ford! More
Shane was very nice and not pushy at all. Greg was very helpful with the financing and presenting us with options on the length and amount of the different payment amounts. When we picked up the car the te helpful with the financing and presenting us with options on the length and amount of the different payment amounts. When we picked up the car the tech guy(sorry, I forgot his name)that helped us was very nice and informative about how to operate the different options in the car. More
The people at the dealership were outstanding in their service and assistance. They still continue to call and offer help. Super dealership. I was well pleased with the quality of the staff to meet our service and assistance. They still continue to call and offer help. Super dealership. I was well pleased with the quality of the staff to meet our needs. This was Michael's first sale but he acted very professional and worked very hard to meet our expectations. More