Bill Estes Ford

This was a new experience purchasing a used car, but the guys at Bill Estes Ford made it very smooth and I left very satisifed with the total experience from start to finish. I started the process about 2 guys at Bill Estes Ford made it very smooth and I left very satisifed with the total experience from start to finish. I started the process about 2 weeks before the transaction was completed and they let me drive 2 of the cars I was interested in, including the one I ended up buying for 2 days. More

I have never been so impressed with how smooth and effortless this purchase was. All the staff was friendly and attentive to my needs at every turn. I would like to single out Chis Carter, from our fi effortless this purchase was. All the staff was friendly and attentive to my needs at every turn. I would like to single out Chis Carter, from our first contact on the phone he responded to my inquiries and concerns. Once I arrived at t he dealership, he walked me through the process and explained all the details of both the car and the dealerships process to satisfy the customer. I will be a Bill Estes customer from now on for all my automotive purchases, for a Ford or a used car for a member of my family. Thanks you all so much for the wonderful experience. Jay E Booye More

Our overall experience with Bill Estes Ford was great. The staff is very friendly and helpful. Mike Parham is the guy to see when you visit the showroom. He is genuinely there for you and to help you wi The staff is very friendly and helpful. Mike Parham is the guy to see when you visit the showroom. He is genuinely there for you and to help you with your vehicle needs. We feel that we bought our used vehicle at a fair price and Mike helped make it happen. Thanks for a great experience. More

I would recommend anyone to buy a new or used car or truck from Bill Estes. I bought a 2011 Mustang, and it was a very enjoyable experience! Mike and Greg made it worth my time, they were two guys I fel truck from Bill Estes. I bought a 2011 Mustang, and it was a very enjoyable experience! Mike and Greg made it worth my time, they were two guys I felt like I had already known for years before I walked in. Mike and Greg had gone above and beyond with their customer service with alot of trust, One week later my wife bought a 2006 Taurus and once again Mike had gone out of his way to see that we were satisfied.....I truly consider him a friend..Thanks you guys so much for your awesome service.....sincerely Jr. More

The customer service was really good. The was a misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mist misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mistake that was made. Head manager is really motivated to make things right for you. More

Mike and Greg made this an enjoyable experince. They were very acommodaitng to our every question and request. My wife and I closed the dealership 2 nights in a row and never felt like they were rushin were very acommodaitng to our every question and request. My wife and I closed the dealership 2 nights in a row and never felt like they were rushing us. We test drove a couple different cars and had Mike running around in the cold and dark looking for the right color and price range we were interested in. Greg was great at explaining every detail and even switched banks in the middle of the transaction to a local lender, because my wife is more comfortable with a brick and mortar bank. We are repeat customers and have every intention of buying my next truck from Bill Estes Ford. I must mention the service department, I have had my FORD's serviced and repaired here for years and they always exceed my expectations. I make it a point to pull around front tell someone just how great they are. More

I found the exact vehicle I had been wanting in an online listing through Bill Estes Ford. Buying a car out of state from 1200 miles away was very intimidating, but could not have been easier. Chris Elder ha listing through Bill Estes Ford. Buying a car out of state from 1200 miles away was very intimidating, but could not have been easier. Chris Elder handled my transaction flawlessly. I got the car I wanted at the price I wanted and when I decided to fly in and drive it home, I was greeted at the airport by 2 friendly Bill Estes Ford reps who took me right to my car and even led me out of the airport and to the highway I needed to start my road trip home. The car was everything I wanted, the trip was worth it, and the purchase process was smoother than anything I've experienced even right here in my own town. I would recommend purchasing a vehicle from Bill Estes Ford to anyone from anywhere. It can be done, and these guys will make it easy! More

I would like to share how truly happy I am with my recent purchase. Shane was great with my transaction. He listened to what I was looking for and delivered. He was very professional and courteous and i a purchase. Shane was great with my transaction. He listened to what I was looking for and delivered. He was very professional and courteous and i appreciated that. Zach was equally as professional and courteous. It is a little intimidating to purchase a car as a single female. I did not feel like i was ever being taken advantage of and i appreciated the respect. I also would like to mention Ali AL-Derani. He was in the showroom and saw me return the next day and walk to Shane's office. Sahne was not in there and he paged him to the showroom before I even had to ask and told us Shane was on his way and then offered us a drink while we waited. I really felt like my bussiness was important to the team at Bill Estes. I couldn't be happier with my purchase. I had purchased my previous car, a 2001 Taurus, from here as well.I was happy with that purchased and that was what made me start at Bill Estes this time. I have to say the service was even better than last time. Thanks so much. More

After our vehicle was totalled in an accident, I knew I only wanted to do business will Bill Estes. Chris Elders with Bill Estes Ford worked with us to find the right vehicle within our budget. Although only wanted to do business will Bill Estes. Chris Elders with Bill Estes Ford worked with us to find the right vehicle within our budget. Although it was after closing time, Chris and Greg never made us feel rushed. We love our new vehicle and we'll definitely recommend Bill Estes Ford to our friends. More

Very freindly and customer driven. This was my 2nd truck and both experences were exceptional. Chris was easy to talk to and very easy to work with. Greg was also very polite and easy to work with. Thanks t and both experences were exceptional. Chris was easy to talk to and very easy to work with. Greg was also very polite and easy to work with. Thanks to this team, I was able to take a long time Chey owner and turn him into a Ford owner. He gave you his business last year. Thanks to the team. More