Bill Estes Ford
Brownsburg, IN
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overall experience great start to finish. Salesman was friendly, courteous, and knownagable. He offered insight and information, but did so without being pushy and displayed great patience. Trade-in allow friendly, courteous, and knownagable. He offered insight and information, but did so without being pushy and displayed great patience. Trade-in allowance was generous and pricing was up front. The only thing I did not care for was lack of pricing of used cars being on the vehicles. More
I live within 3 miles of a ford dealership, I drove an extra 25 miles to get to Bill Estes. I bought my ford escape there 9 years ago and they were awesome then. I bought a 2012 Focus. Brian was knowledge extra 25 miles to get to Bill Estes. I bought my ford escape there 9 years ago and they were awesome then. I bought a 2012 Focus. Brian was knowledgeable, easy to work with and a genuine pleasure. I recommend that anyone in the market for a new car, to run as fast as you can and go see Brian. Give him a call, you won't regret it. More
This is my first f150 from Bill Estes. I plan on buying all of my future vehicles here. It was such a great experience. They really work with you and dont push you to buy. Thats why i bought here. I look f all of my future vehicles here. It was such a great experience. They really work with you and dont push you to buy. Thats why i bought here. I look forward to having service and buying for vehicles here. Thanks Bill Estes Ford. More
After having a terrible experience at another dealership I decided to come to Bill Estes Ford. I called ahead to see if the car I found online was still available and came in for a test drive. Mike, my sa I decided to come to Bill Estes Ford. I called ahead to see if the car I found online was still available and came in for a test drive. Mike, my salesman was great, he explained all the details of the car before we took it for a drive. He worked to get me the monthly payments I wanted to have and he answered all my questions in ways that I could understand being a first time buyer. When I got to Zach we went over all the details of my credit score and each individual factor of the cost of my car. He explained all the Warranty options and even helped me decide which would be good for me based on my driving habits. While all the financial business was going on Mike was outside cleaning all the junk out of my old car and putting it in my new car. (And boy was there a lot) For that I am very thankful. My car was cleaned up and given a full tank of gas and I was ready to hit the road. It really was a phenomenal experience. More
Brian Brickler was very friendly and knowledgable about the cars on the lot.He responded quickly to my email on a late friday evening. He presented various cars in the price range I was searching for.After the cars on the lot.He responded quickly to my email on a late friday evening. He presented various cars in the price range I was searching for.After deciding on the car I wanted I made a reasonable offer and it was accepted with no haggling on that saturday morning.I will refer him to my family,friends and co-workers.Thanks again Brian. More
Customer service was excellent, and they gave me a great deal and interest rate on the Trailblazer we purchased. Darryl kept in touch and answered all my questions. I shopped several dealerships both onli deal and interest rate on the Trailblazer we purchased. Darryl kept in touch and answered all my questions. I shopped several dealerships both online and in person and would recommend Bill Estes. We drove an hour one way and it was worth the trip. More
We had a great experience with Bill Estes Ford in Brownsburg. Mike raelly worked to get us what we wanted, and to meet and exceed our expectations. We were pleased with the low interest rate that th Brownsburg. Mike raelly worked to get us what we wanted, and to meet and exceed our expectations. We were pleased with the low interest rate that the finance department was able to negotiate with a lender, and the overall experience has been very easy and positive. More
Mike Balkus was the absolute best salesman in personality and knowledge I have ever dealt with and I have bought several cars. He listened to what my intentions were and was extremely curtious and worked ver and knowledge I have ever dealt with and I have bought several cars. He listened to what my intentions were and was extremely curtious and worked very hard to help me get into a vehicle. I appreciate his help and will definately recommend him to others!! More
I have tried to purchase a 2011 Ford Explorer at 2 other dealerships with no success. The other dealerships were pulling every shady trick in the book. NOT Bill Estes Ford. They made every step of the ca dealerships with no success. The other dealerships were pulling every shady trick in the book. NOT Bill Estes Ford. They made every step of the car buying purchase VERY smooth. They went above and beyond for me to make sure I was happy with everything. More
The employees were all professional and thorough. Darryl promptly returned phone calls and was attentive to my needs. He located the car I wanted and helped walk me through the entire process. His knowle promptly returned phone calls and was attentive to my needs. He located the car I wanted and helped walk me through the entire process. His knowledge and explanations were complete It really was a pleasure to do business with the agency. Zach's financial expertise and Ali's "Synch" knowledge contributed to a satisfactory transaction. More