
Bill Estes Ford
Brownsburg, IN
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This is our third purchase from Bill Estes Ford and are extremely satisfied with our new 2012 Ford Edge. If it wasn't for Brian Weddle we would not keep coming back to Brownsburg. We feel that we get a fa extremely satisfied with our new 2012 Ford Edge. If it wasn't for Brian Weddle we would not keep coming back to Brownsburg. We feel that we get a fair and honest deal from him. This last purchase we also had the pleasure of having Brian Brickler as our sales consultant. We really enjoyed his laided back manner, not pushy. He answered all of our questions and made the process easy to trade cars. Would highly recommend this dealership!!! Very Happy! More
I went to Bill Estes Ford not knowing what I wanted to buy. Right away Matt snapped into action showing me different vehicles that may be right for me. He let me test drive 5 different vehicles and 3 of t buy. Right away Matt snapped into action showing me different vehicles that may be right for me. He let me test drive 5 different vehicles and 3 of them twice in a snow storm(until my husband showed). I told Matt my budget and he never once showed me anything more that what I thought I could afford!!!! He was so patient and knowledgeable about the vehicles I was interested in. I have bought several cars over the past 15 years and been to many dealerships, and I have NEVER had such wonderful experience as I did today. The management team was extremely helpful as well and gave me a more that fair price for my trade. The general manager even came out and introduced himself and talked for a while. Very personalized service! Even down to the financing manager! I truly felt as this dealership had my best interest at heart and didn't feel at all like I was at a car dealership. I would suggest this dealership to anyone!!!!! More
Very reasonable on price and willing to negotiate. Received courteous and friendly service from everyone. There was never any pressure felt to buy and they were very accommodating to exceed my expecta Received courteous and friendly service from everyone. There was never any pressure felt to buy and they were very accommodating to exceed my expectations. More
Matt was extremely professional, he listened, and he produced an outstanding experience for our purchase. He is not pushy and carefully attended to every detail of our shopping/purchase. We had done c produced an outstanding experience for our purchase. He is not pushy and carefully attended to every detail of our shopping/purchase. We had done comparative Ford shopping and no other sales person can even begin to compare with the professionalism and demure of Matt. We highly recommend Matt, Bill Estes Ford dealership, as well as their Service Department to our friends and to everyone! Our Shelby purchase was a very pleasant experience from start to finish. Matt Westenkirchner is an asset to Bill Estes Ford. More
My overall experience here was great. I am very happy with the vehicle I received at the price I got, and the customer service was top notch. with the vehicle I received at the price I got, and the customer service was top notch. More
Mike Parham greated us with a smile and treated us in a friendly and professional manner. He was very knowledgeable on the inventory of cars on the lot and answered all our questions that we had. He list friendly and professional manner. He was very knowledgeable on the inventory of cars on the lot and answered all our questions that we had. He listened to what our wants were and found the cars on the lot that best matched our wants. I dislike the normal pushy car saleman and normally cannot wait to leave but Mike was not like that at all. It was a great experience. You cound not ask for a nicer salesman. More
I am a loyal Ford customer using this dealership for over 35 years.It might have changed its name a few times and its location in Brownsburg IN.a few times But it still represents the service,quality of work 35 years.It might have changed its name a few times and its location in Brownsburg IN.a few times But it still represents the service,quality of work and friendliness that I expect and I know Ford expects. More
Refreshing!! Great customer service and follow up. Matt is young and just getting started and eager to make customers experience a pleasant one. Zac was willing to go above and beyond to get the best fina is young and just getting started and eager to make customers experience a pleasant one. Zac was willing to go above and beyond to get the best financing available. Top notch! More
Great experience buying my new car at Bill Estes Ford. Patrick Smith and Zac were very professional in their approach. My lengthy recommendation got lost somehow but I'll try again in fewer words. A gre Patrick Smith and Zac were very professional in their approach. My lengthy recommendation got lost somehow but I'll try again in fewer words. A great place to buy a car if you live in the Indianapolis area. More
I visited Bill Estes Ford and met with Sales Rep Matt Westenkirchner. I was in search of a used car for my wife. After finding a vehicle I was interested in, we started the purchase process (which is nor Westenkirchner. I was in search of a used car for my wife. After finding a vehicle I was interested in, we started the purchase process (which is normally a negotiation nightmare). However; this was probably the smoothest vehicle purchase I have experienced. I have bought over 8 vehicles in the past twenty years from 4 different dealerships and so far Bill Estes was the easiest to work with. Purchasing a used vehicle is always a risk, this time was different. After getting the vehicle home, we discovered problems not noticed during the test drive. This could have been when where the rating went bad; however, it was quite the opposite. The sales and service department went above and beyond to ensure I was satisfied. Thanks Matt Westenkirchner(sales) and Jason Downey (Service) for making the transaction enjoyable. More