Bill Estes Ford

Mike Parham greated us with a smile and treated us in a friendly and professional manner. He was very knowledgeable on the inventory of cars on the lot and answered all our questions that we had. He list friendly and professional manner. He was very knowledgeable on the inventory of cars on the lot and answered all our questions that we had. He listened to what our wants were and found the cars on the lot that best matched our wants. I dislike the normal pushy car saleman and normally cannot wait to leave but Mike was not like that at all. It was a great experience. You cound not ask for a nicer salesman. More

I am a loyal Ford customer using this dealership for over 35 years.It might have changed its name a few times and its location in Brownsburg IN.a few times But it still represents the service,quality of work 35 years.It might have changed its name a few times and its location in Brownsburg IN.a few times But it still represents the service,quality of work and friendliness that I expect and I know Ford expects. More

Refreshing!! Great customer service and follow up. Matt is young and just getting started and eager to make customers experience a pleasant one. Zac was willing to go above and beyond to get the best fina is young and just getting started and eager to make customers experience a pleasant one. Zac was willing to go above and beyond to get the best financing available. Top notch! More

I visited Bill Estes Ford and met with Sales Rep Matt Westenkirchner. I was in search of a used car for my wife. After finding a vehicle I was interested in, we started the purchase process (which is nor Westenkirchner. I was in search of a used car for my wife. After finding a vehicle I was interested in, we started the purchase process (which is normally a negotiation nightmare). However; this was probably the smoothest vehicle purchase I have experienced. I have bought over 8 vehicles in the past twenty years from 4 different dealerships and so far Bill Estes was the easiest to work with. Purchasing a used vehicle is always a risk, this time was different. After getting the vehicle home, we discovered problems not noticed during the test drive. This could have been when where the rating went bad; however, it was quite the opposite. The sales and service department went above and beyond to ensure I was satisfied. Thanks Matt Westenkirchner(sales) and Jason Downey (Service) for making the transaction enjoyable. More

Great experience buying my new car at Bill Estes Ford. Patrick Smith and Zac were very professional in their approach. My lengthy recommendation got lost somehow but I'll try again in fewer words. A gre Patrick Smith and Zac were very professional in their approach. My lengthy recommendation got lost somehow but I'll try again in fewer words. A great place to buy a car if you live in the Indianapolis area. More

Very pleased with entire transaction. Friendly, helpful, professional salesman-Matt Westenkirchner. Car runs great. We felt good deal for the money. Would reccomend to others. Pam & Angela Marcov professional salesman-Matt Westenkirchner. Car runs great. We felt good deal for the money. Would reccomend to others. Pam & Angela Marcov More

This was by far the best car buying experience I have ever had! I would highly recommend Zac Pelz and Patrick Smith, as well as the Bill Estes Ford dealership! From the moment I set foot in the dealers ever had! I would highly recommend Zac Pelz and Patrick Smith, as well as the Bill Estes Ford dealership! From the moment I set foot in the dealership, I was catered to and treated like a long term valued customer (even though I had never been there before)....like family. You would be doing yourself a serious disservice to not check them out before buying your next vehicle!! More

I called Bill Estes Ford to get details on a used auto I wanted. I spoke with Matt Westenkirchner and arranged to meet the next day. My intentions were to test drive and compare two main autos he had on the wanted. I spoke with Matt Westenkirchner and arranged to meet the next day. My intentions were to test drive and compare two main autos he had on the lot. We spent time discussing pros and cons of each as well as comparing like models with different packages. Once I decided on my vehicle, after taking the Ford Flex for a test drive and feeling all it's capabilities, I choose to think on the information. Matt understood was not pushy, but showed me some financial option he could offer me. After we came to an agreement that fit my budget I drove away in the Gord Flex I fell in love with a few weeks earlier! The best auto buying experience I have had! Laura More

Very friendly and helpful approach without pressure-answered all my questions with appropriate resources and fellow employees. Good experience and would recommend this salesperson to others. pressure-answered all my questions with appropriate resources and fellow employees. Good experience and would recommend this salesperson to others. More

I am completely happy with the Ford Flex I bought from this dealership. The overall experience was excellent! Initially, I went to the dealership just to do a test drive. Darryl and the whole staff welcom this dealership. The overall experience was excellent! Initially, I went to the dealership just to do a test drive. Darryl and the whole staff welcomed me and my young daughters as we entered the doors. Patrick took us on several test drives over the course of a few days because they had so many nice vehicles I couldn't decide on which to get. He was extremely patient and answered all my questions. Once I had decided on my Flex, Zac worked hard to find us the lowest finance rate available. Patrick and his associates gave me a very fair deal for my trade-in as well. They took care of us while all the paperwork was going through. Patrick even helped me transfer all of my belongings from my old vehicle to the new one. I would definitely recommend them to anyone in the market for a new or used vehicle! More