Bill Estes Ford

Wonderful to get along with.Down to earth salesman.We purchased 2 new vehicles that day ,no pressure.The Bill Estes Ford Dealership is a cut above the rest of the Ford dealerships in central Indiana.Hats purchased 2 new vehicles that day ,no pressure.The Bill Estes Ford Dealership is a cut above the rest of the Ford dealerships in central Indiana.Hats off,stay cometed to your customers. More

Went to Bill Estes to buy my first new car ever. Mike came out while we were looking at cars on the lot and introduced himself right away. I was nervous spending this amount of money for the first time came out while we were looking at cars on the lot and introduced himself right away. I was nervous spending this amount of money for the first time on a vehicle but I felt comfortable and confident with my decision after Mike worked with me for the afternoon on finding what I wanted. I got a 2012 Escape V6 and I love it! The General Manager of the dealership took the time to come introduce himself as well as I was picking my car up and asked if there was anything else they could do for me and my new car. Glad I worked with them purchasing a vehicle, they were all very friendly!! More

Chris was the only person when I was searching for a vehicle who got back with me. I had been to several other dealerships and talked to other sales people, but never was notified again after I left the vehicle who got back with me. I had been to several other dealerships and talked to other sales people, but never was notified again after I left their lot. Chris was great in working with me in getting me into a newer Mustang without stretching my budget. Thanks to all who helped in that process. More

I love new cars but do not like the buying process, which can be about as much fun as measles. I visited this dealer more than a year ago looking at used trucks, and sales rep Mike Parham was very helpful i can be about as much fun as measles. I visited this dealer more than a year ago looking at used trucks, and sales rep Mike Parham was very helpful in trying to find me a good one. It wasn't the right time, and I did not buy. But recently, I decided to buy new truck, and went back specifically to Mr. Parham to get a brochure to study. I told him I was going to buy a truck, but wanted to do my homework first. He handled this very nicely; the only tiny push he gave was to say that they still had 2011 trucks on the lot, that the prices were right, and that they were selling fast. After studying the brochure for a week, I went back, again asking for Mr. Parham (he had been courteous, helpful, and frank in my earlier visits and I thought he deserved a commission for my purchase). I told him specifically what features I needed, he answered many questions, and took me to see what they had on hand. He set up a 30 minute test drive in the truck of my choice, and the truck sold itself to me on that drive. The negotiations over price and tradein were open and to my satisfaction. The paperwork was breathtaking but the staff made it as easy as possible. The finance guys and sales assistants were courteous, helpful, and businesslike. I checked out the service area, where the service advisor gave me his card and suggested that I call him personally with any questions or problems! Ordinarily, I leave the dealership with a new car and a colossal headache. This time, just a tiny headache that didn't require aspirin! And it was not the fault of anyone at Bill Estes Ford. If my experience is indicative, others should find this to be a great place to buy a car. More

The staff at Bill Estes Ford was very friendly, pleasant, and extremely helpful, which made for the best experience I've had with a new vehicle purchase. My Sales Consultant, Matt Westenkirchner, is incredi and extremely helpful, which made for the best experience I've had with a new vehicle purchase. My Sales Consultant, Matt Westenkirchner, is incredibly sharp and a huge asset to the dealership as he seemed to go above and beyond to make sure I was able to get the exact vehicle and deal that I wanted. Also a huge thanks to Greg, the finance manager, for his expertise in getting through the final paperwork quickly and smoothly. Finally, an A++++++++ to the employee that did the final walk through with me to make sure I knew how everything worked on my new vehicle before I drove away!!!!! Thank you all so very much for making this such a pleasant experience for me. More

This is our third purchase from Bill Estes Ford and are extremely satisfied with our new 2012 Ford Edge. If it wasn't for Brian Weddle we would not keep coming back to Brownsburg. We feel that we get a fa extremely satisfied with our new 2012 Ford Edge. If it wasn't for Brian Weddle we would not keep coming back to Brownsburg. We feel that we get a fair and honest deal from him. This last purchase we also had the pleasure of having Brian Brickler as our sales consultant. We really enjoyed his laided back manner, not pushy. He answered all of our questions and made the process easy to trade cars. Would highly recommend this dealership!!! Very Happy! More

I went to Bill Estes Ford not knowing what I wanted to buy. Right away Matt snapped into action showing me different vehicles that may be right for me. He let me test drive 5 different vehicles and 3 of t buy. Right away Matt snapped into action showing me different vehicles that may be right for me. He let me test drive 5 different vehicles and 3 of them twice in a snow storm(until my husband showed). I told Matt my budget and he never once showed me anything more that what I thought I could afford!!!! He was so patient and knowledgeable about the vehicles I was interested in. I have bought several cars over the past 15 years and been to many dealerships, and I have NEVER had such wonderful experience as I did today. The management team was extremely helpful as well and gave me a more that fair price for my trade. The general manager even came out and introduced himself and talked for a while. Very personalized service! Even down to the financing manager! I truly felt as this dealership had my best interest at heart and didn't feel at all like I was at a car dealership. I would suggest this dealership to anyone!!!!! More

Very reasonable on price and willing to negotiate. Received courteous and friendly service from everyone. There was never any pressure felt to buy and they were very accommodating to exceed my expecta Received courteous and friendly service from everyone. There was never any pressure felt to buy and they were very accommodating to exceed my expectations. More

Matt was extremely professional, he listened, and he produced an outstanding experience for our purchase. He is not pushy and carefully attended to every detail of our shopping/purchase. We had done c produced an outstanding experience for our purchase. He is not pushy and carefully attended to every detail of our shopping/purchase. We had done comparative Ford shopping and no other sales person can even begin to compare with the professionalism and demure of Matt. We highly recommend Matt, Bill Estes Ford dealership, as well as their Service Department to our friends and to everyone! Our Shelby purchase was a very pleasant experience from start to finish. Matt Westenkirchner is an asset to Bill Estes Ford. More

My overall experience here was great. I am very happy with the vehicle I received at the price I got, and the customer service was top notch. with the vehicle I received at the price I got, and the customer service was top notch. More