Bill Estes Ford

Matt Westenkirchner was wonderful. We sent him numerous emails asking information about the Ford F150 which we purchased, he answered them all promptly and even went so far as to make a video of the two tr emails asking information about the Ford F150 which we purchased, he answered them all promptly and even went so far as to make a video of the two trucks we were interested in, explaining all the features of each vehicle and emailing the video to us. We spoke to him many times, he was patient, knowledgeable about the product, and courteous in every way. He ALWAYS answered our questions and emails promptly. We do not hesitate in recommending him and Bill Estes Ford to anyone and everyone considering purchasing a vehicle. We drove over 150 miles to view and purchase this vehicle and we are very pleased we did. Thank you to Matt and all the staff there at Bill Estes Ford. More

Had a wonderful experience! Both matt and Jason were very helpful, friendly and knowledgeable! They stayed within my price range, gave me a new battery and oil change and all around I felt as if I knew very helpful, friendly and knowledgeable! They stayed within my price range, gave me a new battery and oil change and all around I felt as if I knew everyone there for years bc of how friendly everyone was! Definitely will recommend friends and family to matt and/or Jason at bill Estes! More

After visiting several online sites looking at new and used Escapes, I found the one I wanted on Bill Estes' web site. I called to see if the vehicle was still in stock. I talked to Mike Parham and made a used Escapes, I found the one I wanted on Bill Estes' web site. I called to see if the vehicle was still in stock. I talked to Mike Parham and made arrangements to take a test drive. From the very beginning Mike was very easy to talk to. He does not pressure the customer answers all questions and makes one very comfortable. He is very knowledgeable. His assistant Dustin was extremely knowledgeable about the SYNC System, connecting my cell phone to the system, going over several times just how to operate everything. The business manager Greg was just as knowledgeable and easy to work with and did everything he could to fit my payments into my budget. I couldn't be more satisfied with the deal and the vehicle I bought. More

I reviewed the listings on the website and found the vehicle I was interested in. When I emailed the dealer requesting a quote and to inquire about purchasing the vehicle, Matt emailed me back promptly vehicle I was interested in. When I emailed the dealer requesting a quote and to inquire about purchasing the vehicle, Matt emailed me back promptly and continued to assist me all that he could. We made a visit to the dealership and Matt met us and within minutes we were driving the vehicle I was interested in. (F-150 Pickup). We returned and within minutes were relieved to have the finances agreed upon and was soon taken in to fill out the paperwork. We were there for a very short period of time before we were driving home in my new truck. The personnel were very helpful, friendly and quick. There was no waiting around and wasting time that happens at other dealerships where you have to wait for them to do the paperwork, wait for them to prepare the vehivle for delevery etc. I would definately recommend Matt and the folks at Bill Estes Ford Dealership to anyone. I will be going back to them for my automotive needs from here on out. They were outstanding taking care of our wishes. More

I had a specific object that morning to make a good deal for a less price car to save on my monthly expenses. i had the good fortune to get one of Bill Estes's best salesman, mike parham, to work with me. h for a less price car to save on my monthly expenses. i had the good fortune to get one of Bill Estes's best salesman, mike parham, to work with me. he and i went thru at least half a dozen cars looking for the one that drove the best, meet my budget and fit me. i had no idea that I would be able to get a Dodge Charger, but it was exactly what I ended up with. I have bought a lot of cars over the years, but the diligence and speed by which Mike got me the deal was an absolute pleasure. And I picked Bill Estes since they had been performing all the maintenance on my last Ford.....excellent service center. More

Matt West was a great salesman to work with. He was very knowledgeable in the three vehicles that we were interested in. Was the easiest transaction ever when buying a car. Thanks Matt knowledgeable in the three vehicles that we were interested in. Was the easiest transaction ever when buying a car. Thanks Matt More

Sales persons (Mike, Matt) were extremely friendly, professional and patient as I considered different vehicles and their options. They searched hard to find me the vehicle with the options I decided professional and patient as I considered different vehicles and their options. They searched hard to find me the vehicle with the options I decided on. With dealer discounts and rebates this vehicle was purchased at a very fair price. The tech guys (Alex, Dustin) were very thorough and patient explaining the safety, radio and nav systems and features. The finance department (Zac) made the necessary paper work signing quick and easy to understand. All contacts were pleasant making the experience of buying a new vehicle as stress free as possible. More

My husband and I have visited several dealerships over the last few weeks. We didn't have a bad experience with any of our visits. Our interactions with the people at Bill Estes Ford in Brownsburg were e the last few weeks. We didn't have a bad experience with any of our visits. Our interactions with the people at Bill Estes Ford in Brownsburg were exceptionally positive. They were friendly and responsive without being overly assertive. Most importantly they listened to our wants and needs rather than trying to direct or guide us toward a particular product (or sale). We're very happy with our recent purchase of a Ford Flex. Thank you to Patrick for doing such a great job assisting us and to Zack in the finance department as well. Diane and Randy Scott, Lebanon More

Down to earth and super easy to talk to. Mike is an Down to earth and super easy to talk to. Mike is an outstanding vet and Dustin is a strong up and comer. You have our families future business. Tha Down to earth and super easy to talk to. Mike is an outstanding vet and Dustin is a strong up and comer. You have our families future business. Thanks guys!!!!! More

THE OVERALL EXPERIENCE WAS FANTASTIC. FRIENDLY, DETAIL ORIENTED STAFF THAT MADE US FEEL AT HOME IN BUYING OUR DAUGHTER A USED CAR. THANKS GUYS! BRIAN AND KRISTY MYERS, BROWNSBURG, IN. ORIENTED STAFF THAT MADE US FEEL AT HOME IN BUYING OUR DAUGHTER A USED CAR. THANKS GUYS! BRIAN AND KRISTY MYERS, BROWNSBURG, IN. More