Bill Estes Ford

I am a single mother with 2 children, and the sales people were extremely helpful in supplying me with different vehicles to look at. When I settled on the vehicle I liked, they were extremely patient people were extremely helpful in supplying me with different vehicles to look at. When I settled on the vehicle I liked, they were extremely patient with me during our negotiations, and they answered all of my questions and took care of my concerns. They made my experience pleasant and not as stressful. More

My sales rep was extremely friendly and very knowledgeable about the product. He worked very hard to get me a deal that I could live with. I appreciate his time and help. knowledgeable about the product. He worked very hard to get me a deal that I could live with. I appreciate his time and help. More

We visited dealership several times and were well received each time. All were friendly and helpful. Kyle went above and beyond expectations. After we decided on the vehicle, we were done within 2 received each time. All were friendly and helpful. Kyle went above and beyond expectations. After we decided on the vehicle, we were done within 2 hours. It is easy for us to understand why this dealership is top rated. More

I went to Estes Ford knowing the used car I wanted to see. Kyle greeted me and immediatly took me to the car for review. The car was in good condition so we moved onto paperwork and negotiations. Profe see. Kyle greeted me and immediatly took me to the car for review. The car was in good condition so we moved onto paperwork and negotiations. Professional, low key, and no sales 101 techniques. Just a real person talking to a customer. One never knows if they got a great price...but for sure, we were able to get to a competitive price. There was one issue on the sales invoice, which was immediatly corrected. I paid, traded, and was out the door in 2.5 hours total. Oh, and by the way....I bought a Chevy! More

Chip provided excellent, friendly service. Showed me what I wanted and allowed me the opportunity to determine what was best for my circumstances. He guided me though the process flawlessly and helped what I wanted and allowed me the opportunity to determine what was best for my circumstances. He guided me though the process flawlessly and helped me make the best decision for my situation. More

I was pleased with how helpful Matt was in selecting a truck to purchase. We are pleased with the truck, and thankful we selected Bill Estes. I would recommend anyone work with Matt through the buying p truck to purchase. We are pleased with the truck, and thankful we selected Bill Estes. I would recommend anyone work with Matt through the buying process. He quickly understood what we were looking to get, and was patient as I tested a couple vehicles more than once. Also worked with Zac Pelz on the finance side, and he made that process clear, quick and painless. More

Went to the Bill Estes Ford dealership on Saturday morning the 16th of June, 2012 for a oil change on our Chevrolet 2011 Avalanche for an upcoming trip, while we were waiting took a walk through the l morning the 16th of June, 2012 for a oil change on our Chevrolet 2011 Avalanche for an upcoming trip, while we were waiting took a walk through the lot browsing w/ absolutely no intention to purchase a new vehicle and to be honest we had always heard it was hard to get financing through Ford Motor Credit. During the walk to kill time Mike Parham asked if there was anything he could help us with and we said no at the time simply gave us his business card with no pressuring tactics to continue chatting and continued our walk but came across the new Explorers so impressed that we went in search of Mike to ask some questions and ended up test driving the Explorer. We had always dealt with and owned Chevrolets but always desired a Ford thinking they were always out of our reach! Our time at Bill Estes Ford was so comfortable and they certainly went out of their way to make our experience a happy one that not only did we purchase the Explorer but also a new Fusion! We can't say enough about the staff at Bill Estes and we'd like to say a huge Thank-you not only to our salesman Mike Parham but also with the help of Dustin McAfee who helped Mike with paperwork and Syncing the Fusion, Brandon Huber for syncing the Explorer and Greg Floyd who helped us with our financing. What an awesome Experience!!! Mike & June Nickels More

Shane's customer service and knowledge was very helpful in making my decision to purchase from Bill Estes Ford. I would definitely return back to Bill Estes Ford and work with Shane if looking to purchase in making my decision to purchase from Bill Estes Ford. I would definitely return back to Bill Estes Ford and work with Shane if looking to purchase again in the future. More

very friendly and helpful sales staff finance office was very fast and orgainized i was in and out in 30 min would highly recamend this dealership very fast and orgainized i was in and out in 30 min would highly recamend this dealership More