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Bill Estes Ford
Brownsburg, IN
2,628 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,628 reviews
September 05, 2020
My husband has wanted another truck since our 2003 Ford F150 Supercrew got ran over by a semi, literally, while living in Georgia. We had spoken with Trent at various times about getting a nice nearly new F150 Supercrew got ran over by a semi, literally, while living in Georgia. We had spoken with Trent at various times about getting a nice nearly new truck. However, we decided to go with a gorgeous new 2020 Supercrew. Trent is very honest, knowledgeable and made it an excellent car buying experience. Go #talktotrent you'll be glad you did! More
by hburk73
Employees Worked With
Trent Edwards
September 01, 2020
Just wrapped up a quick, great deal with Trent Edwards. Easy process and was able to add a few convenience options. Highly recommend for honest, straightforward buying experience. Easy process and was able to add a few convenience options. Highly recommend for honest, straightforward buying experience. More
by Jlo916
Employees Worked With
Trent Edwards
August 31, 2020
Trent was knowledgable and heped us find the right truck and treated us like family. The whole team was nice and helpful. This was a nice no hassle sale, i will recommend Bill Estes Ford to anyone looking f and treated us like family. The whole team was nice and helpful. This was a nice no hassle sale, i will recommend Bill Estes Ford to anyone looking for a new or use vehicle. More
by Jburk72
Employees Worked With
Trent Edwards
August 28, 2020
Mike is very helpful and a great guy to work with very satisfied with my first purchase of my f150. Great experience and dealership to work with satisfied with my first purchase of my f150. Great experience and dealership to work with More
by Teddycub124
Employees Worked With
Mike Parham, Darryl Humbracht, Jason Downey, Hailey Leichentritt, Chris Dillon
August 28, 2020
Chris Dillon and Mitchel Dotson worked tirelessly to get me in a vehicle that fits my lifestyle and budget. I’d recommend them to anyone who is looking for a new or used vehicle me in a vehicle that fits my lifestyle and budget. I’d recommend them to anyone who is looking for a new or used vehicle More
by Jacobchapman
Employees Worked With
Mitchel Dotson, Chris Dillon
August 27, 2020
Quick and honest responses. Knowledgeable about the product and emphasized customer service. Not sure why this requires 25 words when I’ve said all I need. product and emphasized customer service. Not sure why this requires 25 words when I’ve said all I need. More
by mattzm
Employees Worked With
Steve Angle
August 27, 2020
I would give their service department a zero if that was an option. This is the second time I've taken our truck in for routine oil change and service and its came back with something broken. Of course, t an option. This is the second time I've taken our truck in for routine oil change and service and its came back with something broken. Of course, they don't mention that they broke something during the service. They wait until you find it then you have to make another trip for them to look at it. Only to be told that they don't have the parts. Well, we've been waiting over five weeks for the parts to come in. For this one, we were driving down the road when the console on the passenger side flew open. The trim piece fell off and you can't close the door. And, low and behold, there was tools left in the console from whomever worked on it. Pretty sure the technician knew he broke it and was more focused on getting it to stay shut and forgot his tools. Took it back to show them and get it fixed and was told they don't have the parts to fix it and would order them. And, when they come in, we will need to leave it for the day again!!! You had it for the day the first time and we get it back with something broken. This is the second time this has happened. I've tried to hold out and not provide a bad review but waiting over five weeks for parts is ridiculous!!! I wouldn't recommend this service department to anyone! And, when you take your vehicle in, you are pretty much invisible. Stand by your vehicle and people just walk right on by. Sales and finance are top notch!!! But, this service department is terrible. More
by hbpugluvr
Employees Worked With
Dalton
August 26, 2020
Steve did a great job at coming up with ways to make a deal happen. He was knowledgable, freindly, answered every question, and gave a follow-up call to make sure that I was satisfied. Thank You Steve a deal happen. He was knowledgable, freindly, answered every question, and gave a follow-up call to make sure that I was satisfied. Thank You Steve and Bill Estes Ford! More
by Paul
Employees Worked With
Steve McCauley
