Bill Estes Ford

I have been pleased with all the service i have received from Bill Estes Ford,Tom Noel went above and beyond in his actions for my 2009 Vibe.I feel whoever the Chevrolet people use for their parts should pr from Bill Estes Ford,Tom Noel went above and beyond in his actions for my 2009 Vibe.I feel whoever the Chevrolet people use for their parts should practice quality control,twice wrong parts,which slowed down repair of my car.Thomas worked to see that I was not charged for this delay.I have had positive service at Bill Estes Ford,that is why I purchased ex warranty from them for my GM vehicle.Thanks Tom More

key fob was not working after changing the battery, made appointment on line, drove in to check in bay, Ali greated me and I told him what was going on, he directed me to where the restroom/waiting area was appointment on line, drove in to check in bay, Ali greated me and I told him what was going on, he directed me to where the restroom/waiting area was, by the time I got done using the restroom and started thumbing thru the accessory catalog, he came in and told me it was repaired. Great Job Ali More

I entered the dealership, dreading the long process of purchasing a car. I was very surprised that I not only found a car I love, the price was right, the transaction went quickly. Mike was very polite, h purchasing a car. I was very surprised that I not only found a car I love, the price was right, the transaction went quickly. Mike was very polite, helpful and funny. I will definitely return to Bill Estes when I am in need of a new car, hopefully not for several years!!! More

Everyone that I dealt with at Bill Estes Ford was kind, helpful, and genuinely cared about my car buying experience. Chip Carter was my Sales Consultant and was helpful throughout the entire process, Chris helpful, and genuinely cared about my car buying experience. Chip Carter was my Sales Consultant and was helpful throughout the entire process, Chris Elder explained my financing very well, and Brandon Huber explained the Sync system very well. More

A drunk driver pulled out in front of my wife and totaled her 2011 Ford Escape. I did a web search for an identical model. Bill Estes Ford had one and I did not look further. Jason met me at the door and sho her 2011 Ford Escape. I did a web search for an identical model. Bill Estes Ford had one and I did not look further. Jason met me at the door and showed me the vehicle. Sitting down and talking about our situation, he explained that we could get into a 2012 for almost identical money. This was a great option for us. I really hate car shopping, but Jason was very helpful, courteous and friendly. I never felt pressured, but that Jason was there to serve me. We were going to buy with cash, but Ford had a rebate on which saved us an additional $750 if we financed. Chris explained the details; pay the first 3 payments and pay in full on the fourth for our maximum savings. He, too, was very helpful, courteous and friendly. You can add Brandon, the tech guy, to that list, too. We've purchased used cars from Bill Estes Chevy before and the Bill Estes organization must work hard at creating a customer friendly environment. That's what I experienced at Bill Estes Ford, too. I give them a five star recommendation. More

My wife and I have purchased several vehicles over the years, but I can never remember having such a good experience as we had today when we bought a new F-150 XLT pick-up. Everyone that we dealt with was years, but I can never remember having such a good experience as we had today when we bought a new F-150 XLT pick-up. Everyone that we dealt with was very nice and professional. What had been a "come and see" visit turned into a trade in the old truck and get a brand new one. The whole process from finding a new truck on the lot, test driving it, trading in the old truck and financing the new one only took a couple of hours. Many thanks to Mike Parham and the rest of the staff at Bill Estes Ford that made us feel so welcome and made this purchase such a pleasant experience. More

This is fifth vechicle that we have purchased from Mike Parham and we could not imagine purchasing a vechicle from anyone else. Mike, Dustin and Greg are the most professional in the business! Even thoug Parham and we could not imagine purchasing a vechicle from anyone else. Mike, Dustin and Greg are the most professional in the business! Even though we had only been in our previous truck for 2.5 months they listened to what we said and found us the truck that exceeds our expectations. More

I found a 2011 Ford Ranger Sport on line that I ""really" liked. My Husband and I went to look at it on July 4th. The pictures on line was exactly what the vehicle looked like. My Husband e- ""really" liked. My Husband and I went to look at it on July 4th. The pictures on line was exactly what the vehicle looked like. My Husband e-mailed the dealership on Friday and then talked to them on the phone. We went to the dealership on Friday July 6th to trade in our 2000 Mountaineer and purchase the Ranger if the price was right. We arrived at Bill Estes at 5 PM and was greeted at the door and talked to Bill for a few minutes and then we took the Ranger for a test drive. They were looking at the Mountaineer while we were test driving the Ranger. As soon as we got back the price that was discussed on the phone was the price that was agreed on the first time. There was no going back and forth and haggling on a price, which made me very happy. Shortly after that we met with Chris and we left Bill Estes shortly after 6 PM. I have purchased a number of vehicles and this was the best experience I have ever had purchasing a vehicle! Everyone at the dealership was very nice, friendly and down to earth. I would definately go back to Bill Estes in Brownsburg. More

Kyle was very helpful and zeroed right in on what it was going to take for me to be able to purchase my truck: an affordable payment and length of term. It's nice that the dealership has wireless internet. going to take for me to be able to purchase my truck: an affordable payment and length of term. It's nice that the dealership has wireless internet. I was able to surf the net while waiting. More

Called about a car, drove out to see it, it sold 5 minutes before I go there, Mike Parham called me and appoligized and invited me back and promised to put me in a car that fit into our tight budget. minutes before I go there, Mike Parham called me and appoligized and invited me back and promised to put me in a car that fit into our tight budget. So I gave him a chance and he did just what he promised! We found a car the was better than the one that was sold before we got there. Thanks to Mike P, Dustin and Chris. And they didn't even mind that my 3 year old son was playing in the showroom, and even said he was the best behaved kid they had in their showroom. More