Bill Estes Ford

Have dealt with Mike several times. What a great guy he is and his partner Dustin was a great help. And of course Greg Floyd was a great guy also. Very enjoyable to work with. is and his partner Dustin was a great help. And of course Greg Floyd was a great guy also. Very enjoyable to work with. More

I had a great experience. The thing I liked most was they came to my house to evaluate my trade-ins because I couldn't drive both to the dealership. We scheduled a time and they came promptly at the ti they came to my house to evaluate my trade-ins because I couldn't drive both to the dealership. We scheduled a time and they came promptly at the time they said. After several emails, we agreed on a fair price. There was a little confusion on the price we agreed to, but we got it settled efficiently. Kyle was the Sales representative and he was very pleasant and easy to work with. Brandon went through the whole truck with me and programmed the phone to the sync system. Overall, I would surely buy from Bill Estes. I've been to several other dealerships that don't come close to the customer service I got here. Thanks a lot Bill Estes Ford and all who made the sale happen. More

Jason was extremely honest and straight forward with my husband and I. He and Courtney were thorough and solved problems quickly when it came to helping us get our tires replaced. I would definitely recco husband and I. He and Courtney were thorough and solved problems quickly when it came to helping us get our tires replaced. I would definitely reccomend these service people. More

I had a great experience in the process of purchasing my new vehicle at Bill Estes Ford. Kyle was very helpful, friendly and assisted me in every step of the process, and made sure I understood everything t new vehicle at Bill Estes Ford. Kyle was very helpful, friendly and assisted me in every step of the process, and made sure I understood everything that was going on. He was very patient & willing to answer any and all of my questions I had, & I would definitely recommend him to anyone I know who is looking to buy a car! He was very laid back and I felt like he took interest in my personal needs and wants and made sure I was getting the best deal for myself, and didn't try to rush me out the door. I was very well pleased with him! More

What an experience!!!!!! Never felt like I was such an important person the day I walked in to purchase a new car. Everyone was really nice, and everyone took the time to make sure to listen to what I wa important person the day I walked in to purchase a new car. Everyone was really nice, and everyone took the time to make sure to listen to what I wanted and made sure that I was satisfied with my purchase when I left. More

Initial used car we bought developed a engine knock an hour after we left the dealership. We took it back the next day and Jason Abbott worked with my daughter all afternoon to find a vehicle that was ac hour after we left the dealership. We took it back the next day and Jason Abbott worked with my daughter all afternoon to find a vehicle that was acceptable. Jason's customer service was impeccable. Although the price came out to be okay, I was expecting a little bit more consideration based on the problem that we had with the initial car from the previous day. All and all, I was happy with the outcome. This is only dealership that I can honestly say that I didn't feel pressured. They worked with us the entire time. More

Had some hard shifting and smell from a/c . A moldy smell . Ali had a tech reprogram transmission and a/c system deodorized in a short period of time and had me picked up at home . F150 is shifting and smell . Ali had a tech reprogram transmission and a/c system deodorized in a short period of time and had me picked up at home . F150 is shifting and smelling great. Also thanks to Luke Johnson for doing a great job . More

Living in Carmel, IN there a many closer dealerships i could have taken my truck to for service. Having transmision problems i shopped around for the best price, quality and service. The brownsburg locat could have taken my truck to for service. Having transmision problems i shopped around for the best price, quality and service. The brownsburg location fit all my needs. Service was friendly, and took the time to explain all issues in detail. Since that experience i have brought my truck there many times for other problems including the most recent one my air conditioner. Again i was very happy with the sevice and many thanks to Mr. Williams who is always very helpful and kind to explain everything in detail. I will always recommend this dealership to all my friends and family. The service you provide is top notch, which is hard to find. Thanks again to Mr. Williams and his service staff for caring. Deneen Fleck More

Chip was extremely nice and informative during this entire deal. He explained each step of the process. He walked me thru each step and made the whole experience enjoyable,and made me realize that i'll entire deal. He explained each step of the process. He walked me thru each step and made the whole experience enjoyable,and made me realize that i'll definitely want to take Bill Estes Ford my business in the future. Chris was just as helpful as Chip in the finance end of it. Explaining every option that i had with their pros for doing them.I left extremely happy with the car i got and look forward to seeing them again down the road More

I was greeted with a friendly salesperson by the name of Brian Brickler. He was very good at explaining what option I had regarding my purchase. He made the whole car buying experience go smooth. I was a Brian Brickler. He was very good at explaining what option I had regarding my purchase. He made the whole car buying experience go smooth. I was aware the whole time of what was going on and if I had any concerns or questions, he was very informative and was happy to help me. I will definitely recommend to others to visit Bill Estes in the future for a car to purchase. More