Bill Estes Ford

Initial used car we bought developed a engine knock an hour after we left the dealership. We took it back the next day and Jason Abbott worked with my daughter all afternoon to find a vehicle that was ac hour after we left the dealership. We took it back the next day and Jason Abbott worked with my daughter all afternoon to find a vehicle that was acceptable. Jason's customer service was impeccable. Although the price came out to be okay, I was expecting a little bit more consideration based on the problem that we had with the initial car from the previous day. All and all, I was happy with the outcome. This is only dealership that I can honestly say that I didn't feel pressured. They worked with us the entire time. More

Had some hard shifting and smell from a/c . A moldy smell . Ali had a tech reprogram transmission and a/c system deodorized in a short period of time and had me picked up at home . F150 is shifting and smell . Ali had a tech reprogram transmission and a/c system deodorized in a short period of time and had me picked up at home . F150 is shifting and smelling great. Also thanks to Luke Johnson for doing a great job . More

Living in Carmel, IN there a many closer dealerships i could have taken my truck to for service. Having transmision problems i shopped around for the best price, quality and service. The brownsburg locat could have taken my truck to for service. Having transmision problems i shopped around for the best price, quality and service. The brownsburg location fit all my needs. Service was friendly, and took the time to explain all issues in detail. Since that experience i have brought my truck there many times for other problems including the most recent one my air conditioner. Again i was very happy with the sevice and many thanks to Mr. Williams who is always very helpful and kind to explain everything in detail. I will always recommend this dealership to all my friends and family. The service you provide is top notch, which is hard to find. Thanks again to Mr. Williams and his service staff for caring. Deneen Fleck More

Chip was extremely nice and informative during this entire deal. He explained each step of the process. He walked me thru each step and made the whole experience enjoyable,and made me realize that i'll entire deal. He explained each step of the process. He walked me thru each step and made the whole experience enjoyable,and made me realize that i'll definitely want to take Bill Estes Ford my business in the future. Chris was just as helpful as Chip in the finance end of it. Explaining every option that i had with their pros for doing them.I left extremely happy with the car i got and look forward to seeing them again down the road More

I was greeted with a friendly salesperson by the name of Brian Brickler. He was very good at explaining what option I had regarding my purchase. He made the whole car buying experience go smooth. I was a Brian Brickler. He was very good at explaining what option I had regarding my purchase. He made the whole car buying experience go smooth. I was aware the whole time of what was going on and if I had any concerns or questions, he was very informative and was happy to help me. I will definitely recommend to others to visit Bill Estes in the future for a car to purchase. More

The sales staff was very friendly and took the time to get to know me and found exactly what I wanted. The staff really took the time to go over the vehicle and all its features to make sure I know everyt get to know me and found exactly what I wanted. The staff really took the time to go over the vehicle and all its features to make sure I know everything about the truck before leaving. They even paired my phone to the truck so I didn't have to and also told me that if it loses its connection to return any time and they will redo it for me if I am unable to do it. Overall it was a great experience and would recommend it to any one because they treat you like a person and not just a sale. More

I and my wife have purchased several vehicles from Bill Estes Ford. This dealership is the first and only dealership that I have used that makes you feel welcome and important to them. They are freindly to Estes Ford. This dealership is the first and only dealership that I have used that makes you feel welcome and important to them. They are freindly to the point that I stop in and visit on a regurlar basis just to say Hi. They always ask how my wife and I are doing and that they were glad that I stopped in. I have recomended them to several friends and one has purchased a new vehicle from them recently. They too find the Staff at Bill Estes Ford to be friendly and helpful. More

Interaction with this dealership was by far the best car buying experience I have had to date (and I have bought a lot of cars)! Mike and Dustin were professional, caring, and went out of their way to get m buying experience I have had to date (and I have bought a lot of cars)! Mike and Dustin were professional, caring, and went out of their way to get me into the truck that I wanted! Zac also went above and beyond getting me financed! Service after the sale has also been far superior to that of other dealerships I have dealt with in the past. The couple of concerns I have had with my truck, they have taken care of without a second thought! There is a reason that this dealership is number 1 in Indiana; and with service like this, they will continue that trend! I will and have recommended this dealership to both my friends and co-workers! More

We had been checking on the internet for a new Fusion Hybrid and found the one we were interested in and called to check on availability, Mike told us it was available and made an appt to come in and dri Hybrid and found the one we were interested in and called to check on availability, Mike told us it was available and made an appt to come in and drive it. Mike was not at all pushy about the sale and gave us time to decide which car we wanted what color and let us drive around and think about our decision. I highly recommend Mike for your next car purchase. More

Terrific experience at Bill Estes Ford! This will be our first stop when we are ready for another new car! Thanks to Jason Abbott and Brian Weddle for making our buying experience pleasurable. first stop when we are ready for another new car! Thanks to Jason Abbott and Brian Weddle for making our buying experience pleasurable. More