Bill Estes Ford

Tony and Brian both assisted us. We traded in 2 vehicles and bought 2 vehicles. We knew what we wanted our payments to be and Brian was able to get us 2 vehicles and keep our payment just below what we tol and bought 2 vehicles. We knew what we wanted our payments to be and Brian was able to get us 2 vehicles and keep our payment just below what we told him. Both gentlemen were very helpful in asking what we were looking for and searching for what we wanted. During the test drive I discovered a small crack in the windshield and was told it would be covered if I wanted the vehicle. I was highly pleased and impressed with the service. More

My experience started online and I set up an appointment to see Matt Westenkirchner. My intentions were to move up from my 2008 car. Matt showed me a beautiful 2011 and the test drive was great. All the emp to see Matt Westenkirchner. My intentions were to move up from my 2008 car. Matt showed me a beautiful 2011 and the test drive was great. All the employees were very nice and Matt did lots of legwork for me. This is my third car purchased from Bill Estes Ford in Brownsburg and I am happy once again. More

I was looking at a used car. I am from Canada. I emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call back later about it. Since I was not at home when I received the call, I asked to have the price and all costs emailed to me while I checked out the shipping costs. I did not receive the email. Two days later, I emailed asking for a copy of the car fax. I did not receive it. The following day, I called the dealership and was told that the car sold that very day for a lower price. I was not impressed to say the least! Apparently, this dealership is not friendly to "out of town" customers. More

The sales men were very friendly and helpful and gave great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would highly recommend them. I am very happy with my new Ford Escape. More

I was very impressed with the professionalism and friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and bo friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and both he and Greg were able to answer all our questions. More

Everyone that I dealt with was wonderful and friendly. I have purchased many cars in my days and this by far was the best ecperience that I have had with a dealership. There was no high pressure and they tr have purchased many cars in my days and this by far was the best ecperience that I have had with a dealership. There was no high pressure and they treated me well, not like a women who may know nothing about vehicles!(it has happened) I will recommend Bill Estes Ford in Brownsburg to anyone I know looking for a vehcile-YOU GUYS ROCK!!! thanks so much-Sarah More

I had an appointment set up to meet with Mike Parham on a Monday at 7pm to look at a specific vehicle. When I got there they could not find it on the lot. Two hours earlier the car had been sent to auction Monday at 7pm to look at a specific vehicle. When I got there they could not find it on the lot. Two hours earlier the car had been sent to auction. Well needless to say I was disappointed. I test drove another car and well my mind was set on the other one. So after the test drive Mike got a hold of a manager (not sure which one) and he said they would get the car back. So the next day, I came back and test drove it and with in an hour or so... I drove it off the lot! Thanks so much Mike for going the extra mile! Zac did my financing... and I truly appreciate him explaining all the little details. Over all it was a great experience. More

We just purchased our fourth vehicle in the last couple of years. I was really impressed with one of your sales persons. His name is Kyle Lunning. He treated both me and my family very well. We also think of years. I was really impressed with one of your sales persons. His name is Kyle Lunning. He treated both me and my family very well. We also think that he was very good at explaining the negotiation process to us. We reviewed lease options, new car options, and used car options. We did buy a used car, and Kyle was able to contact the previous owner and provide us with maintenance records for our new used car. I knew that this was an unusual request. Kyle went above and beyond all that we required, and I would like to recommend him as a sales person to all of my friends. He is one of the most pleasant sales persons that I have dealt with in several years of car purchases. More

I purchased a 2012 F-150 from Bill Estes Ford Kyle and Brian where so professional and helpful and easy to work with they both worked to get me the best deal possible and i cant think them enough..Chris w Brian where so professional and helpful and easy to work with they both worked to get me the best deal possible and i cant think them enough..Chris was also very helpful and honest answering all my questions about the paperwork and what i was signing...Courtney has also been very kind and courteous the Bill Estes Ford Staff has made this purchase a very easy and relaxing process..When i am ready to by again i will come back to Bill Estes Ford NO DOUBT...THANKS AGAIN GUYS AND GAL.... More

Very friendly staff, and extremely easy to work with. Have used their service department for years, but this was our first car purchased from Bill Estes Ford. It was a great experience. Have used their service department for years, but this was our first car purchased from Bill Estes Ford. It was a great experience. More