Bill Estes Ford

I was looking at a used car. I am from Canada. I emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call back later about it. Since I was not at home when I received the call, I asked to have the price and all costs emailed to me while I checked out the shipping costs. I did not receive the email. Two days later, I emailed asking for a copy of the car fax. I did not receive it. The following day, I called the dealership and was told that the car sold that very day for a lower price. I was not impressed to say the least! Apparently, this dealership is not friendly to "out of town" customers. More

The sales men were very friendly and helpful and gave great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would highly recommend them. I am very happy with my new Ford Escape. More

I was very impressed with the professionalism and friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and bo friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and both he and Greg were able to answer all our questions. More

Everyone that I dealt with was wonderful and friendly. I have purchased many cars in my days and this by far was the best ecperience that I have had with a dealership. There was no high pressure and they tr have purchased many cars in my days and this by far was the best ecperience that I have had with a dealership. There was no high pressure and they treated me well, not like a women who may know nothing about vehicles!(it has happened) I will recommend Bill Estes Ford in Brownsburg to anyone I know looking for a vehcile-YOU GUYS ROCK!!! thanks so much-Sarah More

I had an appointment set up to meet with Mike Parham on a Monday at 7pm to look at a specific vehicle. When I got there they could not find it on the lot. Two hours earlier the car had been sent to auction Monday at 7pm to look at a specific vehicle. When I got there they could not find it on the lot. Two hours earlier the car had been sent to auction. Well needless to say I was disappointed. I test drove another car and well my mind was set on the other one. So after the test drive Mike got a hold of a manager (not sure which one) and he said they would get the car back. So the next day, I came back and test drove it and with in an hour or so... I drove it off the lot! Thanks so much Mike for going the extra mile! Zac did my financing... and I truly appreciate him explaining all the little details. Over all it was a great experience. More

We just purchased our fourth vehicle in the last couple of years. I was really impressed with one of your sales persons. His name is Kyle Lunning. He treated both me and my family very well. We also think of years. I was really impressed with one of your sales persons. His name is Kyle Lunning. He treated both me and my family very well. We also think that he was very good at explaining the negotiation process to us. We reviewed lease options, new car options, and used car options. We did buy a used car, and Kyle was able to contact the previous owner and provide us with maintenance records for our new used car. I knew that this was an unusual request. Kyle went above and beyond all that we required, and I would like to recommend him as a sales person to all of my friends. He is one of the most pleasant sales persons that I have dealt with in several years of car purchases. More

I purchased a 2012 F-150 from Bill Estes Ford Kyle and Brian where so professional and helpful and easy to work with they both worked to get me the best deal possible and i cant think them enough..Chris w Brian where so professional and helpful and easy to work with they both worked to get me the best deal possible and i cant think them enough..Chris was also very helpful and honest answering all my questions about the paperwork and what i was signing...Courtney has also been very kind and courteous the Bill Estes Ford Staff has made this purchase a very easy and relaxing process..When i am ready to by again i will come back to Bill Estes Ford NO DOUBT...THANKS AGAIN GUYS AND GAL.... More

Very friendly staff, and extremely easy to work with. Have used their service department for years, but this was our first car purchased from Bill Estes Ford. It was a great experience. Have used their service department for years, but this was our first car purchased from Bill Estes Ford. It was a great experience. More

Chris and Mike did a very good job getting me into my new 2012 Fusion. They made it simple and worked pretty hard to get me a good deal. Very good guys to work with. 2012 Fusion. They made it simple and worked pretty hard to get me a good deal. Very good guys to work with. More

I simply cannot say enough good things about Bill Estes Ford, or about Matt Westenkirchner and Matt Crick. This was actually a car (Ford Flex) I found on Autotrader.com. The salesman who picked up the p Ford, or about Matt Westenkirchner and Matt Crick. This was actually a car (Ford Flex) I found on Autotrader.com. The salesman who picked up the phone when I called was Matt Westenkirchner. FROM THE BEGINNING, he was super helpful. Answered about 10 questions I had about the car, going so far as to walk out to the car in the lot three times to physically check for the answers to my questions. When we determined that the car was exactly what I was looking for, he then went and worked with Matt Crick, the used car Manager, to get me a price that was not only competitive: it was THE BEST PRICE FOR THE MODEL/MILEAGE ON THE ENTIRE INTERNET, including autotrader.com, eBay, Carmax, and others. They got me a phenomenal deal on the car. And believe me, I shopped. Here's where it goes from good to GREAT: They are down in Indiana, I am in Wisconsin--200 miles apart. After I got an awesome deal and wired them the cash for the car, THEY HIRED A DRIVER and drove the car to me! To save me the inconvenience of having to have my wife or friend drive me all the way there and pick up the car from them. When they delivered the car, it was IMMACULATE. My wife's comment was "I thought you were getting a used car, not a new one?" I said, "Honey, it IS a used car," and I showed her the mileage on it. I mean, the car was spotless. I am looking for an F150 in the near future, and I will be doing all I can to buy it from Matt Westenkirchner at Bill Estes Ford, because he and the people behind him are courteous, knowledgeable, HONEST, real good Indiana folks AND THEY WORK THEIR BUTTS OFF. Thank you, Bill Estes Ford and Matt Westenkirchner and Matt Crick. More