
Bill Estes Ford
Brownsburg, IN
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Great job by sales representative explaining all the ins and outs associated with the vehicle. He did a great job explaining things to the wife. Happy with the purchase so far. Hope the car holds up for and outs associated with the vehicle. He did a great job explaining things to the wife. Happy with the purchase so far. Hope the car holds up for many years. More
I wanted to buy a new Ford Fiesta, I had looked and been to the dealerships locally with little to no help. I did a search and used the internet and made a few phone calls to Bill Estes and from the very be to the dealerships locally with little to no help. I did a search and used the internet and made a few phone calls to Bill Estes and from the very beginning working with Brian Brickler was wonderful. He was honest, answered all my questions and did not pressure me at anytime. Made sure to ask what it was I wanted and if there was anything else he could do. I have NEVER been treated so well in car buying experience! When working with Chris Elder again, kindness and honesty were present. He made sure that I understood everything that was taking place and was comfortable. He offered me different packages for my car and there was never any pressure. Andy Wernsman also worked along side with Brain and Chris to make sure that my experience was a good one! I will be returning and promoting Bill Estes and these fine gentlemen for years to come! A+ Well worth the time and drive! Thank you! I love my new car! More
Shane was excellent to deal with. The truck I purchased was the second vehicle he has sold me. Chris Elder worked within our budget and found us a price we could work with. His hard work was very muc was the second vehicle he has sold me. Chris Elder worked within our budget and found us a price we could work with. His hard work was very much appreciated. Brandon was extremely helpful in getting me set up with the Sync features. I appreciated his knowledge and professionalism when explaning to me the various features of my truck. More
My wife and I decided to stop at the dealership to see if they had a used muscle car. As we turned into the sales lot we saw just the car that we had been searching for. We then made contact with Bill Herrel they had a used muscle car. As we turned into the sales lot we saw just the car that we had been searching for. We then made contact with Bill Herrel, a sales consultant with experience. Bill was very pleasant to deal with, quickly produced the key and did an excellent job of showing the car. We finally went inside to do some calculations and again Bill was very straight forward and did his part with professionalism. I was unprepared and had not done my homework before going shopping, Bill understood and did not put pressure on me to do something. Brian Weddle then assisted with the deal and I did not recognize a good deal when it was looking me in the face. Upon completing my research, I contacted Bill and Greg Floyd by phone and an excellent deal was made. Upon returning to the dealership, Greg and Bill were ready, the car was ready and the process of taking delivery was very smooth. Even though I was looking for something very specific, I did notice this dealership had a very good selection of all types of vehicles and many to pick from. I had never been to this dealship before and they treated a stranger with professionalism. More
Tony and Brian both assisted us. We traded in 2 vehicles and bought 2 vehicles. We knew what we wanted our payments to be and Brian was able to get us 2 vehicles and keep our payment just below what we tol and bought 2 vehicles. We knew what we wanted our payments to be and Brian was able to get us 2 vehicles and keep our payment just below what we told him. Both gentlemen were very helpful in asking what we were looking for and searching for what we wanted. During the test drive I discovered a small crack in the windshield and was told it would be covered if I wanted the vehicle. I was highly pleased and impressed with the service. More
My experience started online and I set up an appointment to see Matt Westenkirchner. My intentions were to move up from my 2008 car. Matt showed me a beautiful 2011 and the test drive was great. All the emp to see Matt Westenkirchner. My intentions were to move up from my 2008 car. Matt showed me a beautiful 2011 and the test drive was great. All the employees were very nice and Matt did lots of legwork for me. This is my third car purchased from Bill Estes Ford in Brownsburg and I am happy once again. More
I was looking at a used car. I am from Canada. I emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call emailed the dealership and got a very quick response, first by email, then by phone. I asked for the best price on the vehicle and I received a call back later about it. Since I was not at home when I received the call, I asked to have the price and all costs emailed to me while I checked out the shipping costs. I did not receive the email. Two days later, I emailed asking for a copy of the car fax. I did not receive it. The following day, I called the dealership and was told that the car sold that very day for a lower price. I was not impressed to say the least! Apparently, this dealership is not friendly to "out of town" customers. More
The sales men were very friendly and helpful and gave great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would great pricing. The finance person was also very knowlegable and helpful. The overall experience working with Bill Estes Ford was great and I would highly recommend them. I am very happy with my new Ford Escape. More
I was very impressed with the professionalism and friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and bo friendliness of the staff. I felt that they were very trustworthy and truly trying to get the best deal for us. Mike made us very comfortable, and both he and Greg were able to answer all our questions. More