Bill Estes Ford

My husband wanted me to see the new Taurus,so after his doctors appointment I drove to Brownsburg. Bob had called about the Silver Taurus the day before. He had talked to Bill Herrell. Since Bob is limited doctors appointment I drove to Brownsburg. Bob had called about the Silver Taurus the day before. He had talked to Bill Herrell. Since Bob is limited on his mobility,he did not come to the dealership with me,everyone was great. They met all my needs. They helped pick the car I wanted,2013 Black Taurus a great car and great service.Thanks to everyone. More

Mike Parham did a good job of showing me cars in my price range. He was not pushy and did not spend a lot of time trying to "sell" me on a car. It was the best experience I have had purchasing a car. range. He was not pushy and did not spend a lot of time trying to "sell" me on a car. It was the best experience I have had purchasing a car. More

Everyone worked with us above and beyond. Everyone was friendly and extremely informative. They seem to all be a well adjusted team. Never have I ever been so informed about a purchase and the service of friendly and extremely informative. They seem to all be a well adjusted team. Never have I ever been so informed about a purchase and the service of it. More

Very positive buying experience! Owen was friendly and patient with us throughout the buying process showing us multiple models and working with us to get the car we wanted at the price we needed. Staff t patient with us throughout the buying process showing us multiple models and working with us to get the car we wanted at the price we needed. Staff took the time to go over the car we were buying and explain the features bumper to bumper very thorough! Overall just a great buying experience, the sales team was not pushy or over aggressive and I would recommend to anyone Bill Estes. More

Owen was fantastic. He worked with me to get me into a car that I not only needed but one that I love. I got EVERYTHING I asked for at a great price. He worked with me for hours to get what I needed. I am car that I not only needed but one that I love. I got EVERYTHING I asked for at a great price. He worked with me for hours to get what I needed. I am telling all my friends that need a new car to go see my friend Owen at Bill Estes Ford in Brownsburg. More

My husband and I are extremely pleased with our overall experience at Bill Estes Ford!!! At no point in time through our shopping experience did we ever feel pressured. The entire team was very welcoming experience at Bill Estes Ford!!! At no point in time through our shopping experience did we ever feel pressured. The entire team was very welcoming, patient, and helpful. Andy Wernsman, General Manager, made sure we were being taken care of and truly made us feel like we were in good hands. Our consultant Mike Balkas, was great! He took what could have potentially been an overwhelming experience and turned it into a simple matchmaking process. Before we started "shopping", Mike asked several questions to really find out what our needs were. He was very knowledgeable when showing us our options and never hesitated to offer a test drive. Needless to say, he found us exactly what we were looking for that same day!!! Chris Elder, walked us through the entire financing process. He was very detailed in explaining our options every step of the way. He also informed us about additional services that they offer to protect our investment. Before we left, they had a member of their on-site technical team (sync) my phone up to my Escape and offered a complimentary tutorial. They also encouraged me to swing by at any time w/o an appointment should I need any further assistance. From their very active involvement in the local community to their ever-present customer service Bill Estes Ford should be your "go to" place when looking for your next vehicle. Thankyou so much to Andy, Mike, & Chris for your kindness and assistance!!! The Pizana Fam. More

When you walk in to Bill Estes Ford, you immediately feel at home. Tony did a great job answering our questions and helping us by coming up with an affordable plan to purchase our first NEW car in over 20 y at home. Tony did a great job answering our questions and helping us by coming up with an affordable plan to purchase our first NEW car in over 20 years! We are extatic with our new Escape. More

We had a great experience with Bill Estes Ford - Mike Parham did a wonderful job making us feel comfortable and confident in our purchase selection. We visited a few different Ford dealerships and Mike w Parham did a wonderful job making us feel comfortable and confident in our purchase selection. We visited a few different Ford dealerships and Mike was by far the nicest and least "aggressive" salesperson, which we really appreciated! More

Jason Abbott was very easy to work with and is in my opinion a very knowledgeable sale person. It was a pleasure doing business with him. opinion a very knowledgeable sale person. It was a pleasure doing business with him. More

After getting it jump started, I drove my 2007 Mustang GT to Bill Estes at 12:15 in the afternoon and told them I had to be at Ben Davis University to teach at 1 PM. They offered to take me to school, 25 mi to Bill Estes at 12:15 in the afternoon and told them I had to be at Ben Davis University to teach at 1 PM. They offered to take me to school, 25 minutes away, I chose to wait on the installation of a battery instead. They understood my rush and had me off and on my way very quickly. I made it to school with no educational time lost to the students. I consider this above and beyond in customer service. Thank you Jason for your fast work. More