Bill Estes Ford
Brownsburg, IN
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The staff was excellent, from the time I walked in, to when I drove away with my new truck! They covered all options on the truck and the paperwork was easy, GREAT experience!!!! when I drove away with my new truck! They covered all options on the truck and the paperwork was easy, GREAT experience!!!! More
great service and the team works for you! I was treated with respect and I would buy from here again . If anyone want to get a good car and a great deal come to Bill Estes Ford in Brownsburg Indiana . with respect and I would buy from here again . If anyone want to get a good car and a great deal come to Bill Estes Ford in Brownsburg Indiana . More
My husband and I worked with Brian Brickler and was very impressed with his knowledge and willingness to answer all our questions. There was no "sales pressure" and we felt very comfortable in dealing with impressed with his knowledge and willingness to answer all our questions. There was no "sales pressure" and we felt very comfortable in dealing with Brian. After our purchase, Brandon Huber was very informative when giving us a thorough "tour" of the inside and outside of our new car. Thanks for a great experience and we will definitely recommend Bill Estes to all our friends! More
The team at Bill Estes Ford was absolutely great. Mike Parham and Tony Lehn worked with me to find the right car. There was no pressure to buy. They just listened to my "must haves" and found the car I wa Parham and Tony Lehn worked with me to find the right car. There was no pressure to buy. They just listened to my "must haves" and found the car I was looking for. The financing part took less than 30 minutes. I didn't waste hours haggling. I highly recommend this dealership and these salesmen. More
My wife and I purchased a used Ford Ranger in June of 2012. We were hedging on the purchase until the sales staff threw in a Wheelz Warranty. Less than 500 miles later, and multiple trips to the shop, 2012. We were hedging on the purchase until the sales staff threw in a Wheelz Warranty. Less than 500 miles later, and multiple trips to the shop, we are now paying another $200. Surprise, surprise, the warranty does not cover the work. This makes our total outlay since purchase over $1000. The warranty has covered nothing and I am feeling like an idiot for trusting this establishment. Unless some good word comes from Bill himself quite soon, I will not have much good to say about Bill Estes Ford. More
In my line of work I spend quite a bit of time doing work in a lot of different car dealerships and have met a lot of people in this line of work. Out of all these people I have never met a better group of p in a lot of different car dealerships and have met a lot of people in this line of work. Out of all these people I have never met a better group of people selling cars under one roof. I felt very welcome and that they truly cared about doing everything in their power to get me the best possible deal. I was given a more than fair value for my trade in. These guys treat everyone the same whether you have $5,000 dollars or $50,000 dollars to spend on a vehicle. This is my second vehicle I have purchased this year from Bill Estes Ford and i guarantee I will never go anywhere else. More
I have nothing but good things to say about my experience. Kyle was very helpful and friendly! Everyone else was also very polite! I will recommend Bill Estes to everyone I know!! experience. Kyle was very helpful and friendly! Everyone else was also very polite! I will recommend Bill Estes to everyone I know!! More
We bought a new suv and it was a great experience. The dealership was great and the salesman was very patient with us and did a great job reviewing the different vehicles with us. We will be back!!! dealership was great and the salesman was very patient with us and did a great job reviewing the different vehicles with us. We will be back!!! More
I called Brian the night before we came into the dealership to see if he would bring a car from another dealership for comparison and he immediately calle me back with an answer. When we met him the dealership to see if he would bring a car from another dealership for comparison and he immediately calle me back with an answer. When we met him the next morning he was very helpful and not pushy. He made sure all of our questions were answered and worked with us on the price. Greg explained our contract perfectly and we felt at ease asking him questions and clarification. We are very happy with our vehicle and the process of trading in our old and purchasing the new one was easy and refreshing. Thanks Brian and Greg!! More
I went to Bill Estes Ford mainly because a former colleague is now employed there as a salesman. Owen Waxman has adapted well to his new position at Bill Estes. He has all the right qualities it ta colleague is now employed there as a salesman. Owen Waxman has adapted well to his new position at Bill Estes. He has all the right qualities it takes to make a successful salesman: he is affable, knowledgeable, thoughtful, enthusiastic, determined, detail-oriented and flexible. Our experience in making our recent Ford Escape purchase was a pleasant change from the usual high pressure tactics utilized by most big dealers. Owen was patient and genuinely listened to us describe what we were hoping to purchase. He worked with us until we were able to come to an agreement. Then we signed the purchase agreement with Greg. He took the time to explain everything to us in easily understood terms. Everything went very smoothly. Our follow up appointment to have a remote starter put on the vehicle was made in a timely manner. Great job Bill Estes Ford, Service Dept. Greg Floyd and Owen Waxman!! More