Bill Estes Ford
Brownsburg, IN
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Saw this car on online, contacted Tony Lehn online and went to the dealership to view car. Great experience with Tony !! Made an offer on a used 1998 Jeep Grand Cherokee and actually bought it while I was went to the dealership to view car. Great experience with Tony !! Made an offer on a used 1998 Jeep Grand Cherokee and actually bought it while I was at the dealership. Very friendly and knowledgeable service from Tony Lehn, easy and friendly deal to finish the purchase. Great all around experience !! More
I had an issue with my truck. It had been to several repair shops. I spoke to the service mgr Jerry Williams, and he took the the time to verify my concern and even gave me 2 different repair options. I repair shops. I spoke to the service mgr Jerry Williams, and he took the the time to verify my concern and even gave me 2 different repair options. I spent more money with the other repair shops than I did at the dealer!! The entire staff knew what they were doing. They also provoded me with a free inspection. Bill Estes service has my business from now on!! More
Everyone we worked with was great. Bought a 2006 Ford 500 for my wife and Kyle and Greg had pinstriping on it for and had the dash storage door replaced because it was sun damaged. Brock was helpful in getti for my wife and Kyle and Greg had pinstriping on it for and had the dash storage door replaced because it was sun damaged. Brock was helpful in getting service done on my 2004 Ranger at the same time. Every time I have needed something for one of these vehicles, one of these folks has stepped up and provided it. More
We visited 2 other Ford dealerships before we purchased our vechile from Bill Estes. Owen didn't seem like the stereotypical "salesman", which we appreciated! The deal was easy and smooth. Finance guy our vechile from Bill Estes. Owen didn't seem like the stereotypical "salesman", which we appreciated! The deal was easy and smooth. Finance guy found us a greate interest rate, too! Owen even took time to help us set-up our first service appointment to add some after market items. Great customer service! More
I really appreciate the honesty and integrity that has been shown in my dealing for a new vehicle. He explained everything down to every last details. I would highly recommend him to anybody looking for a been shown in my dealing for a new vehicle. He explained everything down to every last details. I would highly recommend him to anybody looking for a dealership with exceptional people. I enjoyed the experience and what made it funny is that the car was being purchased for my wife. However I will be going back to get a vehicle for me next. More
Patrick was very frendly and helpful in guiding me through my new car purchase! I was able to trade in my used car, for a wonerful new Ford Fusion. The Dealership was beautiful, and everyone I talked through my new car purchase! I was able to trade in my used car, for a wonerful new Ford Fusion. The Dealership was beautiful, and everyone I talked to was exteremly friendly. I look forward to a long relationship with Patrick Smith, and Bill Estes Ford. More
My experience when I brought my Trailblazer in for an oil change was great! Courtney was very polite and professional :) She handled all the customers that were there while I was with care and consideration change was great! Courtney was very polite and professional :) She handled all the customers that were there while I was with care and consideration of their needs. More
I would highly recommend Bill Estes Ford for anyone shopping for a new Ford vehicle. Brian Brickler's persona is very professional without coming across too formal and out of touch with the customer's shopping for a new Ford vehicle. Brian Brickler's persona is very professional without coming across too formal and out of touch with the customer's concerns and emotion in buying a new vehicle. Brian was diligent in working with my 20 year old daughter but conscientious about keeping me (her dad) informed throughout the whole process. Matt Crick collaborated with Brian and finished the sales deal by knocking the whole deal out of park in correlation to a great leasing deal, percentage rate, and overall concern for providing the best deal for my daughter. Darryl Humbracht put the final impression upon the whole deal through a checks and balance of making sure my daughter was happy, I was satisfied, and that the Estes personnel had done their job above and beyond. My daughter is leasing a Ford Focus SEL with all the options except for heated seats and touch screen. Brian made sure that the tech guy took the time to instruct my daughter in how to operate all the interior gadgets and sync her IPhone. Thank you, Jack Hamilton More
Very professional and courteous. I have had several question about service for my new vehicle. Courtney has been very kind and helpful with all of my questions, and made sure my questions were quickly question about service for my new vehicle. Courtney has been very kind and helpful with all of my questions, and made sure my questions were quickly answered. Great job and keep up the good work!! More