
Bill Estes Ford
Brownsburg, IN
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Jason made my experience so easy,I wasn't at all nervous. He made sure he was going to put me in a new vehicle and made sure it would be safe for me. Chris was so pleasant that it didn't even hurt to part wi He made sure he was going to put me in a new vehicle and made sure it would be safe for me. Chris was so pleasant that it didn't even hurt to part with my down payment. I will certainly look for new customers for them. More
After an extensive search for a quality pre-owned vehicle, I finally found the perfect vehicle for me. With Owen's help, I was able to get the exact vehicle I wanted at a payment that fit in my budge vehicle, I finally found the perfect vehicle for me. With Owen's help, I was able to get the exact vehicle I wanted at a payment that fit in my budget! Owen was very friendly, knowledgable, and patient throughout the process. The finance manager, Greg, was very helpful in explaining the terms of my loan. He also helped me get a great extended service contract. I highly recommend this dealership, and specifically Owen for your next vehicle purchase! I know I will buy my next car from here! More
Outstanding sales force. Michael Balkas is a great asset Outstanding sales force. Michael Balkas is a great asset to the team at Bill Estes Ford. I was very impressed with the entire work force at this dea Outstanding sales force. Michael Balkas is a great asset to the team at Bill Estes Ford. I was very impressed with the entire work force at this dealership. Well Done Everyone and Thanks for selling me this Classy Ride. More
Jason was a referral from a good friend that bought a new Ford recently. My friend described Jason just as I expected upon meeting him at the dealership. Jason and I spoke over the telephone the day prior Ford recently. My friend described Jason just as I expected upon meeting him at the dealership. Jason and I spoke over the telephone the day prior and he had the truck I was interested in ready for me to test drive. Discussion of my trade in value and credit approval was very honest and how it all related to making a deal for the truck I was thinking of buying. My monthly payment was one of the most important factors for me to justify buying what was a much nicer vehicle than my trade in. We were pretty far apart and I felt that maybe I was just looking at a truck I really didn't want to try and afford. However, Jason worked with me and asked Chris to see what he could approve in order to get the payment to where I needed it to be. In the end, they worked to make the payment where I needed it without hiding the cost savings in another place. The truck I drove away that day was a very good value and I thank the two of them to making it happen. More
Dealership was so easy to work with,all very friendly, thorough, very customer focused, and made the buying process easy and seamless. It was the best car buying experience I have ever had, and would cert thorough, very customer focused, and made the buying process easy and seamless. It was the best car buying experience I have ever had, and would certainly recommend this dealer and return for a future purchase. More
Saw this car on online, contacted Tony Lehn online and went to the dealership to view car. Great experience with Tony !! Made an offer on a used 1998 Jeep Grand Cherokee and actually bought it while I was went to the dealership to view car. Great experience with Tony !! Made an offer on a used 1998 Jeep Grand Cherokee and actually bought it while I was at the dealership. Very friendly and knowledgeable service from Tony Lehn, easy and friendly deal to finish the purchase. Great all around experience !! More
I had an issue with my truck. It had been to several repair shops. I spoke to the service mgr Jerry Williams, and he took the the time to verify my concern and even gave me 2 different repair options. I repair shops. I spoke to the service mgr Jerry Williams, and he took the the time to verify my concern and even gave me 2 different repair options. I spent more money with the other repair shops than I did at the dealer!! The entire staff knew what they were doing. They also provoded me with a free inspection. Bill Estes service has my business from now on!! More
Everyone we worked with was great. Bought a 2006 Ford 500 for my wife and Kyle and Greg had pinstriping on it for and had the dash storage door replaced because it was sun damaged. Brock was helpful in getti for my wife and Kyle and Greg had pinstriping on it for and had the dash storage door replaced because it was sun damaged. Brock was helpful in getting service done on my 2004 Ranger at the same time. Every time I have needed something for one of these vehicles, one of these folks has stepped up and provided it. More
We visited 2 other Ford dealerships before we purchased our vechile from Bill Estes. Owen didn't seem like the stereotypical "salesman", which we appreciated! The deal was easy and smooth. Finance guy our vechile from Bill Estes. Owen didn't seem like the stereotypical "salesman", which we appreciated! The deal was easy and smooth. Finance guy found us a greate interest rate, too! Owen even took time to help us set-up our first service appointment to add some after market items. Great customer service! More
I really appreciate the honesty and integrity that has been shown in my dealing for a new vehicle. He explained everything down to every last details. I would highly recommend him to anybody looking for a been shown in my dealing for a new vehicle. He explained everything down to every last details. I would highly recommend him to anybody looking for a dealership with exceptional people. I enjoyed the experience and what made it funny is that the car was being purchased for my wife. However I will be going back to get a vehicle for me next. More