Bill Estes Ford

Courtney was super friendly and helpful. She answered all of my questions and made my experience pleasant. I would definitely return to Bill Estes for my future auto needs. It is hard to find a helpful pers of my questions and made my experience pleasant. I would definitely return to Bill Estes for my future auto needs. It is hard to find a helpful person like this these days. More

I usually don't go to dealerships because they seem to always be pressuring me into doing something other than what I need. When I came to the dealership all of the employees were vibrant and friendly. I always be pressuring me into doing something other than what I need. When I came to the dealership all of the employees were vibrant and friendly. I spoke with Courtney about getting an oil change and tire rotation. She was pleasure to deal with and promptly took my service order. I was done and on the road again before I knew it. The visit I had COMPLETELY changed my outlook on dealerships and I will be returning here for certain!!! More

I had a great experience with Bill Estes Brownsburg Ford! The customer service I received from Brian was excellent. The Finance Manager, Zac, was very willing to work with us on price and did everything in The customer service I received from Brian was excellent. The Finance Manager, Zac, was very willing to work with us on price and did everything in his power to ensure that we were comfortable with the price we were paying. Greg made it super easy to get the paperwork done in a timely manner. Also--this deal was done on New Year's Eve and we were there right up until closing time and we NEVER felt rushed, even with the pending holiday. Wonderful experience overall! Loving my new vehicle. More

My sales man was not pushy. He answered all my questions or told me he would find out for me. When it came to negotiating he was very upfront and fair. Also the financing really when smoothly I didnt feel a or told me he would find out for me. When it came to negotiating he was very upfront and fair. Also the financing really when smoothly I didnt feel any pressure to purchase things I did not need. I will definitely be back 1 Thanks Patrick and Chris More

Kyle Lunning was very patient and informative about the C-Max Hybrid. This is a new model for Ford and he answered all of my questions. C-Max Hybrid. This is a new model for Ford and he answered all of my questions. More

Jason made my experience so easy,I wasn't at all nervous. He made sure he was going to put me in a new vehicle and made sure it would be safe for me. Chris was so pleasant that it didn't even hurt to part wi He made sure he was going to put me in a new vehicle and made sure it would be safe for me. Chris was so pleasant that it didn't even hurt to part with my down payment. I will certainly look for new customers for them. More

After an extensive search for a quality pre-owned vehicle, I finally found the perfect vehicle for me. With Owen's help, I was able to get the exact vehicle I wanted at a payment that fit in my budge vehicle, I finally found the perfect vehicle for me. With Owen's help, I was able to get the exact vehicle I wanted at a payment that fit in my budget! Owen was very friendly, knowledgable, and patient throughout the process. The finance manager, Greg, was very helpful in explaining the terms of my loan. He also helped me get a great extended service contract. I highly recommend this dealership, and specifically Owen for your next vehicle purchase! I know I will buy my next car from here! More

Outstanding sales force. Michael Balkas is a great asset Outstanding sales force. Michael Balkas is a great asset to the team at Bill Estes Ford. I was very impressed with the entire work force at this dea Outstanding sales force. Michael Balkas is a great asset to the team at Bill Estes Ford. I was very impressed with the entire work force at this dealership. Well Done Everyone and Thanks for selling me this Classy Ride. More

Jason was a referral from a good friend that bought a new Ford recently. My friend described Jason just as I expected upon meeting him at the dealership. Jason and I spoke over the telephone the day prior Ford recently. My friend described Jason just as I expected upon meeting him at the dealership. Jason and I spoke over the telephone the day prior and he had the truck I was interested in ready for me to test drive. Discussion of my trade in value and credit approval was very honest and how it all related to making a deal for the truck I was thinking of buying. My monthly payment was one of the most important factors for me to justify buying what was a much nicer vehicle than my trade in. We were pretty far apart and I felt that maybe I was just looking at a truck I really didn't want to try and afford. However, Jason worked with me and asked Chris to see what he could approve in order to get the payment to where I needed it to be. In the end, they worked to make the payment where I needed it without hiding the cost savings in another place. The truck I drove away that day was a very good value and I thank the two of them to making it happen. More

Dealership was so easy to work with,all very friendly, thorough, very customer focused, and made the buying process easy and seamless. It was the best car buying experience I have ever had, and would cert thorough, very customer focused, and made the buying process easy and seamless. It was the best car buying experience I have ever had, and would certainly recommend this dealer and return for a future purchase. More