Bill Estes Ford

My first impression of Bill Estes Brownsburg Ford was formed when I received an response from Brian Brickler almost instantly after emailing about a vehicle. Despite it being Sunday, Brian took time from formed when I received an response from Brian Brickler almost instantly after emailing about a vehicle. Despite it being Sunday, Brian took time from his own day to let me know he would be able to help. Upon meeting Brian, my wife and I were impressed with how swiftly he moved us along through the car buying process - another couple had just returned from test driving the sole vehicle I wanted, and Brian was awesome with making us feel like he was working hard for us to get this done. He was candid, to the point and never made us feel rushed or pressured to sign on the line just so the other couple wouldn't get away with his sale. We both felt confident that he did his best to get us a price that worked for us. From there, Greg Floyd and Bill Herrel did excellent with explaining all of the warranty options that were available, and streamlined the form signing process, which made us feel much less overwhelmed. We continued to feel good about our decision to do business with Bill Estes. Finally, Alex McIntyre did an awesome job with explaining every aspect of the technology in our new Escape. He was able to talk 'to' us, rather than trying to show off his tech knowledge, or even worse, talking to us like we knew nothing about any of this. We're very happy with our new 2011 Escape, and even more happy that we chose Bill Estes. My wife is a Brownsburg teacher, and Bill Estes was recommended by several of her coworkers. It felt good knowing that we were doing business with someone who supports the schools and the town. Overall, we are very impressed with our purchase and with Bill Estes Brownsburg Ford. Thank you to everyone who worked with us! More

Bill Herrel is a wonderful Salesman. I called a week before my visit, and he did his homework on the right car for me. I got there, and he was ready for me with the car and paperwork. Chris was very fr before my visit, and he did his homework on the right car for me. I got there, and he was ready for me with the car and paperwork. Chris was very friendly and answered alot of questions that i had. More

I worked with Brian Brickler and Bill Herrel to purchase a 2009 Chevrolet Silverado. All of the staff were very nice and they worked with me to find the correct vehicle and finance package. The price for th a 2009 Chevrolet Silverado. All of the staff were very nice and they worked with me to find the correct vehicle and finance package. The price for the new vehicle was very competitive and my trade in was priced exactly in line with published values. More

I purchased a new 2013 Ford Explorer on 12/31/12. I worked with Mike Parham. I found the experience to exceed my expectations. The staff was professional. Mike and his team went the extra mile to sa worked with Mike Parham. I found the experience to exceed my expectations. The staff was professional. Mike and his team went the extra mile to satisfy us. I have been a loyal GM purchaser since I started buying vehicles. This is the first Ford I have ever purchased. I am completely satisfied thus far. Jarod S. Brownsburg, IN. More

We were immediately approached by Mike and he was very helpful and friendly while we shopped for a new car. We also worked with Matt during the deal and he also was very friendly. We met with Chris whil helpful and friendly while we shopped for a new car. We also worked with Matt during the deal and he also was very friendly. We met with Chris while finalizing our finances and then later with Brandon who showed us how to use the Bluetooth in the car. Everyone went above and beyond and deserve recognition, especially Mike, our salesman. It was a pleasant experience and we have never been to this dealership before. We would most definitely recommend it to our friends and family. More

I HAVE GIVEN BILL ESTES FORD GREAT RATINGS BECAUSE OF THE GREAT SERVICE I RECEIVE FROM COURTNEY WAILING. SHE IS VERY PROFESSIONAL AND ALWAYS HAS CUSTOMER GOOD INTENTIONS. I WAS WANTING TO PUT NEW TIRES ON M GREAT SERVICE I RECEIVE FROM COURTNEY WAILING. SHE IS VERY PROFESSIONAL AND ALWAYS HAS CUSTOMER GOOD INTENTIONS. I WAS WANTING TO PUT NEW TIRES ON MY TRUCK AND COURTNEY WENT OUT OF HER WAY TO GET ME THE BEST POSSIBLE DEAL AND SHE DID. THANKS FOR THE GREAT SERVICE COURTNEY!!!! More

I do not usually use dealerships for servicing my vehicle but I thought I would try it out. The service was a great price and Courtney was very friendly. I will definitely be recommending this dealership t but I thought I would try it out. The service was a great price and Courtney was very friendly. I will definitely be recommending this dealership to family and friends. More

Courtney was very professional doing her job and wished to have more people like her in the world of automotive. i will definatly be going back to bill estes for my next service to have more people like her in the world of automotive. i will definatly be going back to bill estes for my next service More

Courtney was super friendly and helpful. She answered all of my questions and made my experience pleasant. I would definitely return to Bill Estes for my future auto needs. It is hard to find a helpful pers of my questions and made my experience pleasant. I would definitely return to Bill Estes for my future auto needs. It is hard to find a helpful person like this these days. More

I usually don't go to dealerships because they seem to always be pressuring me into doing something other than what I need. When I came to the dealership all of the employees were vibrant and friendly. I always be pressuring me into doing something other than what I need. When I came to the dealership all of the employees were vibrant and friendly. I spoke with Courtney about getting an oil change and tire rotation. She was pleasure to deal with and promptly took my service order. I was done and on the road again before I knew it. The visit I had COMPLETELY changed my outlook on dealerships and I will be returning here for certain!!! More