Bill Estes Ford
Brownsburg, IN
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We have used Bill Estes for our last 4 cars. This shopping experience has been excellent. Our most current experience was with Owen Waxman. Owen was very professional and certainly went the extra mil shopping experience has been excellent. Our most current experience was with Owen Waxman. Owen was very professional and certainly went the extra mile to help us to lease our latest automobile lease We will certainly return to Bill Estes in the future and will look forward to dealing with Owen and Shane in the future. And to finish off the transaction, Greg Floyd was most helpful and proficient in all aspects of the financing of the car. Thanks so much for a very positive experience. More
Brian was very friendly and knowledgable. He helped me to find the perfect car within my price range. He was not pushy or overbearing like many other car salesman I have dealt with in the past. He truly seem find the perfect car within my price range. He was not pushy or overbearing like many other car salesman I have dealt with in the past. He truly seemed like he was working with me to get me exactly what I was looking for rather than just out to sell me a car for the comission. More
My experience at Bill Estes and with Matt was exceptional. Matt knew I wanted a new car but also knew I was apprehensive since I’d not had a car payment in almost three years. I came in to see wh exceptional. Matt knew I wanted a new car but also knew I was apprehensive since I’d not had a car payment in almost three years. I came in to see what they had on the lot and took one for a test drive. I told Matt it seemed as if it was in my price range but was pretty sure I wasn’t in love with it. I was torn between fixing my 10 year old car or getting a car I didn’t really want. Matt completely understood that if I wasn’t in love with it I didn’t want to take on the car payment. I worked with Matt for about 2 weeks and told him what I really wanted to look at. I had my heart set on a specific make and model but they didn’t have one on the lot. I almost thought I was going to be forced to look elsewhere even though I really wanted to keep working with Matt. Or again fix my 10 year old vehicle and keep driving it. Finally, Matt got a hold of me the day before the specific model I wanted was supposed to show up on their lot. I went in the next day to take a look and happily ended up buying it. He took the extra step to find me the car I really wanted and also eased my worries about buying a car all on my own. This was my first time buying a car without my parents involved. His financing manager was a huge help and explained everything to me in very helpful manner. I plan to stay a long time customer of Bill Estes Ford in Brownsburg and will specifically ask for Matt whenever I need another car. More
These Gentlemen were great to work with. We felt like Jason and his management took excellent care of us and our purchasing needs. They were very friendly, on top of there job the entire time we were at Jason and his management took excellent care of us and our purchasing needs. They were very friendly, on top of there job the entire time we were at the facility, and we are very pleased with the service provided. More
I spoke with Mike Parham on and off via phone and email over the weekend. Nothing serious, just asking many questions. He was very quick in his response and very presonable. On Monday, My wife and I came i over the weekend. Nothing serious, just asking many questions. He was very quick in his response and very presonable. On Monday, My wife and I came in to purchase a truck for commuter use, to and from work. We were looking at the newer used trucks as well as one to purchase out right. After getting an approval for the new truck, we were a little hesitant as we really didnt want a payment, especially for what we were needing the truck for. We asked to see the truck that we were considering purchasing outright, and, of course, it was completely different. Mike never compared the two, but knew we needed to make a decision...by oursevles, and gave us time to talk. After the time given, we were able to come up with the decision to go with the truck. As we were sitting there, Zac came up and advised us that he received a better interest rate/monthly payment than what we were orginally going to agree to. After we purchased the vehicle, we met with Bill to go over the legal stuff. He was very personable, and made the time enjoyable...even though we were signing what felt like our life away, lol. Once everything was said and done, Dustin was able to sync my phone to the truck, and explain some options that were on it that I didnt know what they were. He was very knowledgable and friendly as well. I have been to other dealerships where you sit for hours and hours to feel like you are fighting for something you want. I thought this experience wouldnt be any different, and even took time off from work so we didnt have to take the kids with us to sit for hours. To our pleasant surprise...we were wrong. Very wrong. We were in and out in a couple of hours, and part of that time was us discussing which vehicle we wanted to go with. I appreciate Mike, Dustin, Bill and Zac and would highly recommend them and the dealership to anyone. Now, if the service department is as good as the sales team....i will never go anywhere else. Thanks again... More
Tony was very helpful, and worked hard to find a selection of vehicles for us. He went the extra mile to contact me often but did not do so in an annoying way, instead he was very helpful to offer selection of vehicles for us. He went the extra mile to contact me often but did not do so in an annoying way, instead he was very helpful to offer numerous options for us. His demeanor was very likable and friendly, polite, and respectful to my wishes. Bill was likewise very pleasant to work with, and knowledgeable about the finance field. Overall the experience was very positive, and I would not hesitate to go back. More
I had gone to a few other car dealerships before coming here . I have some credit challenges I did some checking on the internet and decided to come here. and it was everything they said it would be . They here . I have some credit challenges I did some checking on the internet and decided to come here. and it was everything they said it would be . They cared about what I was doing and really went to bat for me . from start to finish it was a great experience and I would definetly recomend them to all of my friend. thanks again. More
We bought a slightly used 2012 Certified Mustang last week from Bill Estes Ford and we are very pleased! Chip Carter responded to our internet inquiry and provided first rate sales assistance. Chip is week from Bill Estes Ford and we are very pleased! Chip Carter responded to our internet inquiry and provided first rate sales assistance. Chip is very nice, knowledgable about the products and took good care of us. Our college age son's car was experiencing multiple repairs, it was time to trade it, buy a newer car for my wife and give her well maintained 2003 Jeep Liberty to our son. We bought the Jeep from Bill Estes in 2004 and decided to go back after visiting a few dealers. They took the old car on trade and we reached agreement on the purchase and trade in very quickly. Chris in Finance found us a great rate too. I suggest you give Chip a call if you are looking for a new or well maintained used vehicle. More
By far the most pleasurable car purchase I have ever had. Very professional, no messing around. In and out in less than 90 minutes and that includes the test drive. I have been strongly recommending Mik Very professional, no messing around. In and out in less than 90 minutes and that includes the test drive. I have been strongly recommending Mike to all friends. More